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VOIP MS OFFICE 365 Windows GPO Specialist
(Jobs in Atlanta, GA)
 
Requirement id 140744
Job title Specialist
Job location in Atlanta, GA
Skills required Infrastructural Components, Workstation Deployment, Replacing PC Workstations, VOIP MS OFFICE 365 Windows GPO
Open Date 09-May-2023
Close Date
Job type Contract
Duration 11 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: Infrastructural Components, Workstation Deployment, Replacing PC Workstations, VOIP MS OFFICE 365 Windows GPO

Onsite

Start date :06/01/2023

End Date :05/17/2024

Submission deadline :05/12/2023

Client Info :DECAL-IT

Description :
------------------------------------------------------
Job Summary:
Under general supervision, provides management information system user support on a continuing basis either by phone or site visit for the Department of Early Care and Learning (DECAL). Troubleshoots end-user problems. Analyzes and designs software modifications to meet users needs. May develop and conduct training programs for software/hardware users.

This position is onsite at DECAL headquarters at 2 Martin Luther King Jr. Drive SE, 754 East Tower
Atlanta, Georgia 30334.

Qualifications:
• Minimum of 3-5 years of IT technical support
• Candidate Required Minimum Qualifications and Skills a) Bachelors Degree or equivalent in Computer
Science or related field
• Strong knowledge and hands-on experience installing, configuring, replacing, and supporting network
infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP
systems, audio/visual equipment etc.
• Technical expertise should include Windows 10/11, MS Office 365, Active Directory, SCCM, Intune, utilization
of GPOs, Enterprise anti-virus solutions, Helpdesk ticketing systems, and Azure.
• Proficiency with imaging laptop computers 20h2, 21h2,22h2, Microsoft Office 2010, Cisco network, and other
authorized desktop applications.
• Knowledge and proficiency in Mobile device management leveraging Intune, including IOS and Android
devices operating systems Enterprise encryption solutions, Windows PC/laptop management via Active
Directory, and related software.
• Effective use of ticketing systems to track and document incidents in any ITSM Tools
• Highly detailed and process-oriented with advanced troubleshooting, incident resolution, and documentation
skills
• Strong time management and teamwork skills
• Excellent customer service and communication skills are a must.
• Desktop Technician will provide day-to-day local remote desktop support, receive inbound calls, answer
questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and
application issues in a ticketing system.
• Providing fault analysis to customers core operating systems and platforms, providing support, and applying
desktop fault resolution for the approved application suite.

• Establish a very QA Process for any changes made to systems and devices.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 140744 while calling.
 
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(Specialist: Infrastructural Components, Workstation Deployment, Replacing PC Workstations, VOIP MS OFFICE 365 Windows GPO in Atlanta, GA)
     
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