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Development Role ServiceNow Software Applications Analyst
(Jobs in Forsyth, GA)
 
Requirement id 131545
Job title Analyst
Job location in Forsyth, GA
Skills required Business Analysis, Facilitation Skills, Requirements Gathering., Development Role ServiceNow Software App
Open Date 25-Jan-2022
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Business Analysis, Facilitation Skills, Requirements Gathering., Development Role ServiceNow Software App

Start Date :02/21/2022
End Date :06/30/2022
Submission Deadline :01/27/2022

Client Info : GDC - Operations

Note :

* Agency Interview Type: Either Web Cam or In Person

Description :

The Georgia Department of Corrections (GDC) Office of Information Technology is hiring a Business Analyst (BA). The BA will define and document customer business functions and processes. Identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements after consulting with functional unit management, personnel and other business owners.

Location: 300 Patrol Rd, Forsyth, GA 31029 2 days onsite first 30-45 days.

RESPONSIBILITIES

• Review a variety of areas including OIT operations, asset management, identity management and
educational projects
• Construct workflow charts and diagrams; studying system capabilities; writing specifications
• Improve systems by studying current practices, designing and recommending modifications
• Recommend controls by identifying problems and writing improved procedures
• Define project requirements by identifying project milestones, phases and elements
• Monitor project progress by tracking activity; resolving problems; publishing progress reports;
recommending actions
• Prepare technical reports by collecting, analyzing and summarizing information and trends
• Contribute to team effort by accomplishing related results as needed
• Validate resource requirements and develop cost estimate models
• Conduct and coordinate financial, operational and related research to support strategic and business
planning within the Office of Information Technology
• Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics
and reports
• Understand and communicate the financial and operational impact of any changes
• Suggest changes to senior management using analytics to support your recommendations. Actively
participate in the implementation of approved changes
• Participate in user acceptance testing and undertake the functionality testing of new processes
• Create informative, actionable and repeatable reporting that highlights relevant trends and opportunities
for improvement
• Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues

MINIMUM QUALIFICATIONS

• 6-8 years experience in business analysis, including facilitation, requirements gathering, developing
recommendations, and documentation
• Experience with network infrastructure architecture and security components
• Experience with commercial-grade IOT devices, software and architecture
• General and broad familiarity with common hardware components
• Knowledge of database programming standards for systems development
• Proficiency in the Microsoft Office Suite and Microsoft Visio
• Experience with ServiceNow usage
• Experience in staff management and resource allocation
• Excellent verbal and written communication skills, including experience in staff training. Ability to write
clear, concise technical documentation
• Comfortable interacting with staff and management, including executive levels
• Detail oriented, analytical and inquisitive
• Ability to work independently and with others
• Extremely organized with strong time-management skills
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 131545 while calling.
 
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(Analyst: Business Analysis, Facilitation Skills, Requirements Gathering., Development Role ServiceNow Software App in Forsyth, GA)
     
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