Service Now Expertise Analyst (Jobs in Georgia, GA)   Requirement id 87342 Job title Analyst Job location in Georgia, GA Skills required Complex Business Processes, Written And Verbal Communication Skills, Organizational Skills, Service Now Expertise Open Date 16-Jan-2019 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Complex Business Processes, Written And Verbal Communication Skills, Organizational Skills, Service Now Expertise Start Date:2/4/2019 End Date: 07/12/2019 Submission Deadline :2/1/2019 JOB description: The Business Analyst will work with the ServiceNow project team to onboard various service teams into the ServiceNow Platform at the Georgia Institute of Technology (Georgia Tech). The Business Analyst will be responsible for capturing “as-is” and “to-be” processes from the service teams, assisting in converting business process requirements into agile user stories to be consumed by the ServiceNow developers, and ensuring processes are consistent with the Service Management concepts of “Incident Management,” “Request Management” and “Knowledge Management.” IMPACT & INFLUENCE: This position will interact on a consistent basis with: service owners, service team members, project team members, ServiceNow Developers, and the ServiceNow platform team. This position typically will advise and counsel: project management, platform management, service management. This position will supervise: N/A (may provide work guidance). KEY RESPONSIBILITIES: Duties may include but are not limited to: Document and analyze more complex user business processes and requirements; identify solutions including modification of business process to align with the Service Management concepts of “Incident Management,” “Request Management” and “Knowledge Management.” Identify business requirements and convert to agile user stories for developers. Lead User Acceptance Testing (UAT) for user stories. Provide communications link between user and technical group. Perform other related duties as assigned. QUALIFICATIONS Years of experience: 5+ years of experience analyzing complex business processes. Certifications or licenses preferred: ITIL Foundations strongly preferred Specialized skills: Experience with ServiceNow deployments is highly valuable, and strongly preferred for this position. Experience working with an Agile development team is required. Must have excellent organizational and time management skills; advanced skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s); skills in functional leadership and cross communication between functional user and technical groups; exceptional verbal, written and interpersonal skills with the ability to tailor communication to different audiences; effective analytical and presentation skills; excellent organizational, time management skills, and professionalism; self-motivated and able to work independently.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 87342 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4),    Complex Business Processes job openings in other states Jobs List NC FAST Modernization Project Mgr (670717) Create date: 17-Dec-2021 Start Date :1/10/2022 End Date :01/09/2023 Submison Deadline :12/23/2021 Client Info: NCDHHS-NCFAST note: *Agency Interview Type:Either Webcam Interview or In Person Description : Responsibilities include but are not limited to: authoring all project.... (This job is for - RFIsRFP Jobs in NC Durham Manager - (in Durham, NC)) Production Analyst III - 59228 Create date: 10-Feb-2020 Job Description : Summary: The main function of a Production Analyst is to perform the analysis, design, implementation, modification, and daily functional support of all applications. 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The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead.... (This job is for - job Jobs in NY Menands Specialist - (in Menands, NY)) Business Analyst 3-401022 Create date: 25-Mar-2015 Description: The Business Analyst is responsible for the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization and to recommend solutions that enable the organization to achieve its goals. Required Skills: * Bu.... (This job is for - job Jobs in NJ Hamilton Analyst - (in Hamilton, NJ))     (Analyst: Complex Business Processes, Written And Verbal Communication Skills, Organizational Skills, Service Now Expertise in Georgia, GA)

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