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Administrator
(Jobs in Des Moines, IA)
 
Requirement id 17723
Job title Administrator
Job location in Des Moines, IA
Skills required Windows 7, Windows Networking TCP/IP, Troubleshoot Network Printers,
Open Date 12-Mar-2014
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screen and Face to Face interview
   Email Recruiter: Srikanth Kamsali
Job Description Administrator: Windows 7, Windows Networking TCP/IP, Troubleshoot Network Printers,

Description:

* Will performs all roles of a Desktop Support staff. Will be first contact for Support tickets and will assist Desktop Support 3 staff with harware issues and imaging staff desktop equipment
* This role is focused on actual desktop support and not help desk phone support. The ideal candidate must have hands on troubleshooting experience to cover anything on the desktop.
Candidate must be able to:
* Handle difficult situations with clients and turn them into a win for the desktop support team
* work trouble tickets from system
* be a mentor to less experienced Desktop Staff, and be able to work tickets that they pass on
* solve issues desk side and through remote desktop
* answer how to questions and resolve issues related to applications, printers, connectivity
* setup and install new PCs,
* maintain a positive outlook, be professional, and provide excellent customer service

Required Skills:

* General desktop support either client side or remote
* Desktop - Windows 7 Installation, Support, Patching and
Troubleshooting
* Desktop - Windows XP to Windows 7 Migration
* Windows networking TCP/IP Configuration and troubleshooting
* Ability to modify system registry (regedit)
* Troubleshoot network printers
* Support and Troubleshooting of Office 2007/2010, IE8, IE9
* Rebuilding Outlook Profiles
* Thorough understanding of Active Directory - client side
* Demonstrated experience providing support with remote tools
* Install and troubleshoot 3rd party applications on the desktop

Desired Skills:

* Experience with Hard Drive Encryption
* A+ Certification
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 17723 while calling.
 
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(Administrator: Windows 7, Windows Networking TCP/IP, Troubleshoot Network Printers, in Des Moines, IA)
   
 
     
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