Operating Systems Active Directory Account Management Computer Data Entry Teamwork   Requirement id 138034 Job title Specialist Job location in Boise, ID Skills required Ms Office Products (Word, Excel, Visio, Etc), Office365 Exchange, Windows Desktop (Win10) Infrastructure, Operating Systems Active Directory Accou Open Date 13-Dec-2022 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Specialist: Ms Office Products (Word, Excel, Visio, Etc), Office365 Exchange, Windows Desktop (Win10) Infrastructure, Operating Systems Active Directory Accou Start date :12/19/2022 End Date :06/16/2023 Submission deadline :12/15/2022 Client Info :Idaho Office of Information Technology Services - ITS Description : --------------------------------------------- Some travel required (see description below). Valid Drivers License Up-to-date car insurance Full-time professional work experience in Information Technology user IT help desk, to provide basic service desk support, including: • New computer deployments • Manage user and computer accounts in Active Directory (AD), Office 365, and Exchange. • Manage software licensing. • Receive telephone calls and emails from users with computer hardware and software problems or how-to inquiries. • Determine the nature of the problem; root cause; provide basic troubleshooting. • Document support responses in the ITS Service Desk Ivanti ticketing system. • Escalate problems in accordance with defined ITS procedures. • Assist users with problem solving steps. • Communicate accurate and useful status updates. • ITS will supply computer, phone, and work environment necessary to fulfill the duties as described above. This is a roving, onsite position serving multiple locations, including local (Treasure Valley) agency customer locations on the Chinden Campus, Capitol Mall, as well as Idaho Department of Correction locations and other locations as needed (see list below). Work locations will vary depending on need. All locations are within the Treasure Valley. Must be able to lift up to 50lbs and move computer equipment between locations. A rental car may be used in the event equipment needs to be transported between locations. If traveling between multiple site locations during a single day, contractor will be eligible for mileage reimbursement at the current state/federal reimbursement rate if driving a personal vehicle. Work locations will include, but are not limited to, the following locations: Information Technology Services, 11331 W Chinden Blvd., Boise, ID 83714 Idaho Division of Veterans Services, 320 Collins Rd, Boise, ID 83702 Idaho Dept. of Correction (Central Office), 1299 N Orchard St., Boise, ID 83706 Idaho Dept. of Correction (District 4), 2161 Old Penitentiary Rd., Boise, ID 83704 Dept. of Administration, 650 W State St., Boise, ID 83702 Dept. of Environmental Quality, 1445 N Orchard St., Boise, ID 83706 Dept. of Environmental Quality, 1410 N Hilton St., Boise, ID 83706 Idaho Dept. of Agriculture, 2270 Old Penitentiary Rd., Boise, ID 83712 Dept. of Fish & Game, 600 S. Walnut St., Boise, ID 83712 ITS reserves the right to cancel this request, or the contract at any time. • ITS may not award a contract if the budget allocated for this service is exceeded based on responses. • If the person selected does not meet service expectations, ITS will request a replacement or cancel the contract at our discretion. RELEVANT WORK EXPERIENCE: 1-2 yrs. EXPERIENCE SUBSTITUTIONS: Accredited college training may substitute for the required work experience with a maximum substitution of four (4) years. (Fifteen (15) semester hours in Information Technology or a related area is required.) Accredited graduate training in the above area may substitute for the required work experience with a maximum substitution of two (2) years. Successful completion of an Information Technology Certification program may substitute for the required work experience with a maximum substitution of two (2) years. (Proof of certification must accompany application.) 1-2 years of work experience as a Network Engineer-Intermediate; LAN Administrator-Intermediate; Systems Administrator-Intermediate; Network Engineer-Associate; LAN Administrator-Associate may substitute for all required experience.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 138034 while calling.   Other jobs in ID: Boise (11),    Ms Office Products (Word, Excel, Visio, Etc) job openings in other states Jobs List ERP Analyst - 448030 Create date: 15-Mar-2016 Description: The technical writer is responsible for creating/modifying various technical documents with a focus on applications development processes/procedures, including infrastructure diagrams and various other artifacts as it relates to the SDLC. This person must be an accomplished writer who can convey complex technical conce.... (This job is for - Jobs in VA Richmond Analyst - (in Richmond, VA))     (Specialist: Ms Office Products (Word, Excel, Visio, Etc), Office365 Exchange, Windows Desktop (Win10) Infrastructure, Operating Systems Active Directory Accou in Boise, ID)

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