Specialist (Jobs in Idaho, ID)   Requirement id 137913 Job title Specialist Job location in Idaho, ID Skills required Help Desk Analyst, Communication Skills, Customer Support Skills, Open Date 07-Dec-2022 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Specialist: Help Desk Analyst, Communication Skills, Customer Support Skills, Start date :12/05/2022 End Date :06/30/2023 Submission deadline :12/9/2022 Client Info :Idaho Transportation Department - Department of Motor Vehicles Description : --------------------------------------------- The Specialist is knowledgeable on the usage and support of a variety of personal computer platforms (a range of laptops and desktops, both Windows and Mac) or technical architectures, and products that run on those platforms. The individual performs a full range of computer administration functions with minimal direction and/or technical support. The individual will install and configure system hardware, software, printers and verify network connectivity. The individual shall perform advanced troubleshooting and vendor technical liaison functions. The individual shall design and implement trouble shooting and correction plans, develop and coordinate user training programs and documenting all processes and procedures. The Specialists are responsible for collaborating with Technical Architecture Specialist, Functional Architects, Programmers and vendors to coordinate and enhance the use of the platform and facilitate migration to new versions of the platform. Assist in coordination of testing changes, upgrades and new software products, ensuring systems will operate correctly in current and future environment. Make recommendations on functional and technical improvements to the environment. Participate in performance and volume analysis and design. Participate in performance improvement activities. Identify and apply potential improvements related to the environment for an application. Provide accurate and complete answers to general use and environment questions in a timely manner. Serve as the point of contact for technology support and services. Serve as the point of integration between the business functions of the department and the technology requirements of the department. Provide desktop computer support. Serve as a point of contact for communication and coordination of service outages. Understand the installation of software patches and upgrades. Provide input to training and/or documentation materials regarding latest technical and functional design changes. Ensure that all work is documented for future reference. Follow quality standards. Proactively address customer needs. Communicate accurate and useful status updates. Investigate user problems, identify their source, determine possible solutions, test and implement solutions. Install, configure, and maintain personal computers and other related equipment, devices, and systems adds or upgrades and configures modems, disk drives, CD ROMs, printers, and related equipment. Assist in troubleshooting network issues, systems, and applications to identify and correct malfunctions and other operational difficulties. Ability to work in a team environment. Strong communication skills; both written and spoken. RELEVANT WORK EXPERIENCE: 2 to 8 yrs.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 137913 while calling.   Other jobs in ID: Boise (11),    Help Desk Analyst job openings in other states Jobs List AGO - Help Desk Analyst 3 (731903) Create date: 19-Mar-2024 start date :04/01/2024 End date :06/30/2024 submission deadline : 03/22/2024 client info :AGO Description : Performs basic workstation troubleshooting and maintenance by collection of informationto respond and or resolve routine tier 1 & 2 problem.... (This job is for - Troubleshooting Jobs in OH Columbus Analyst - (in Columbus, OH)) GA DDS - Level 1 IT Help Desk Analyst - (730829) Create date: 15-Mar-2024 Onsite start date :04/15/2024 End date :06/30/2024 submission deadline : 03/20/2024 client info :DDS - IT Description : LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. Call Center envir.... (This job is for - MS Office Jobs in GA Conyers Analyst - (in Conyers, GA)) NSU - Help Desk Analyst 2 - (731254) Create date: 13-Mar-2024 Job Title: NSU - Help Desk Analyst 2 - 100% ON SITE (731254) Onsite start date :03/25/2024 End date :07/08/2024 submission deadline :3/18/2024 client info :NSU Description : Interviews: Initial Web based IVs conducted but IN.... (This job is for - job Jobs in VA Norfolk Analyst - (in Norfolk, VA)) FCBH Desktop Support Analyst (730356) Create date: 27-Feb-2024 Onsite start date :04/01/2024 End date :06/30/2024 submission deadline :03/01/2024 client info :FCG Description : Job Summary: Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with.... (This job is for - Equivalent Jobs in GA Atlanta Analyst - (in Atlanta, GA)) FCBH Desktop Support Analyst (727501) Create date: 09-Jan-2024 Onsite start date :01/29/2024 End date :06/30/2024 submission deadline :01/08/2024 client info : FCG Description : Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues o.... (This job is for - Jobs in GA Atlanta Analyst - (in Atlanta, GA))    Help Desk Analyst job openings in ID Jobs List ID-ITS Help Desk Service Specialist 3 (694883) Create date: 07-Oct-2022 Start date :10/24/2022 End Date :03/31/2023 Submission deadline :10/11/2022 Client Info :Idaho Office of Information Technology Services - ITS Description : Full-time professional work experience in Information Technology phone support support, user management and onboarding, providing ba.... (This job is for - job Jobs in ID Boise Specialist - (in Boise, ID)) (Specialist: Help Desk Analyst, Communication Skills, Customer Support Skills, in Idaho, ID)

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