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TCPIP Microsoft Products Customer Service Skills ITSM Desktop Technician Consultan
 
Requirement id 115580
Job title Consultant
Job location in Louisville, KY
Skills required Troubleshoot Basic Windows 7 & 10 Issues, Hardware Experience, Ethernet Services, TCPIP Microsoft Products Customer Servic
Open Date 30-Mar-2021
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Troubleshoot Basic Windows 7 & 10 Issues, Hardware Experience, Ethernet Services, TCPIP Microsoft Products Customer Servic

Start Date :04/13/2021
End Date :07/31/2021
Submission Deadline :Tuesday, April 6, 2021 at 5:00 PM E.S.T.

Note :

* You are invited to submit 6 resumes for candidates in response to the attached Request for Quotation (RFQ) number 026774-11214. Please notice this is for two different locations, Louisville and Lexington - 3 resumes for each. We are looking for one candidate for Lexington and one in Louisville.

* Number of References Required: 2

Description :

Assignment Description: PC Tech Refresh – the scope of this project is to replace client PCs that are 4 years old. Technician will be required to perform needs assessment, (hardware & software) using a Company developed system, and builds for client PCs. The Company is migrating from Windows 7 to Windows 10 and experience in installation/build is of importance. In addition, the Technician may be assigned to a location in the Louisville area to provide basic hardware and software troubleshooting. The Technician will be required to work in and with the Companys ITSM system (Cherwell).

Skill Set Requirements and Capabilities: Working knowledge and ability to troubleshoot basic Windows 7 & 10 issues. Ability to troubleshoot and resolve basic hardware issues. Ability to troubleshoot basic network issues. Basic knowledge of Ethernet topology, TCP/IP protocol, and Microsoft products. Must have excellent customer service skills, and able to follow standards and procedures. Attention to detail as well as follow up and completion of assigned tasks is required. Previous experience working with an ITSM.

Level of Experience: Minimum of 1 year for all Skill Set Requirements and Capabilities as a Desktop Technician. Must have experience with Windows 10 install/build.

Desired Certifications: A+ certification is preferred.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 115580 while calling.
 
Other jobs in KY: Cynthiana (1), Louisville (4), Remote (2), Unknown (17),
 
 
 
 
(Consultant: Troubleshoot Basic Windows 7 & 10 Issues, Hardware Experience, Ethernet Services, TCPIP Microsoft Products Customer Servic in Louisville, KY)
   
 
     
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