Citrix VDI MDM Tablets Apple Android Cherwell Application Modules IT Service Manag   Requirement id 115777 Job title Consultant Job location in Louisville, KY Skills required Active Directory, Network Resources, Outlook E-Mail, Citrix VDI MDM Tablets Apple Android Che Open Date 06-Apr-2021 Close Date Job type Contract Duration 33 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Active Directory, Network Resources, Outlook E-Mail, Citrix VDI MDM Tablets Apple Android Che Start Date :04/16/2021 End Date :12/31/2023 Submission Deadline :April 12, 2021 at 5:00 pm (ET) Note : * You are invited to submit 2 resumes for candidates in response to the attached Request for Quotation (RFQ) number 026772-9157 Description : Title/Role: Technical Support Center- Technical Support Assignment Description: Contract position for a Technology Support Center Technical Support resource, 2nd shift: • Attendance is extremely important for this position. The successful candidate will be required to work 2nd shift which is Monday – Friday, 3pm - 11:30pm. • Has 1 – 3 years IT and phone support experience. • Demonstrates soft phone skills, interpersonal skills, and customer service skills. • Will use soft phone skills and technical aptitude to provide daily telephone technical support to internal LGE-KU clients, answer customer voicemail messages and emails. • With assistance of tenured personnel and knowledge repositories, (Knowledge Articles, job aid, etc.) will identify, create, diagnose, route, and resolve client incidents according to service level agreements. • With assistance of tenured personnel, will coordinate restoration of services with other IT support personnel. • In addition to providing daily telephone technical support, the successful candidate will monitor databases, and server alerts, etc., by utilizing various monitoring tools (Site Scan, SCOM, and Automic, etc.). With assistance of tenured personnel, will take corrective action to address alerts and resolve technical issues. Skill Set Requirements and Capabilities: To provide Troubleshooting Support candidates should have: • Technical aptitude. • Basic understanding (1 - 3 years experience) of user accounts in Active Directory including Outlook e-mail, network resources, Active Directory Groups, and access to network shared folders. • Basic understanding (1 - 3 years experience) of Citrix VDI and Thin Clients • Basic understanding (1 – 3 years experience) utilizing XenMobile/Intune MDM (Mobile Device Management) tools to support Androids, iOS, tablets and Chromebooks. • Basic understanding on how to troubleshoot Androids, iOS, tablets, laptops, thin clients, and Chromebooks. • Basic understanding (up to 3 years experience) using an incident tracking tool or Cherwell. The successful candidate will create, diagnose, maintain, route, and resolve incidents using the knowledge repositories that are currently in place (Knowledge Articles, job aids, etc.). Will also receive assistance from tenured personnel to resolve client incidents according to IT service level agreement.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 115777 while calling.   Other jobs in KY: Cynthiana (1), Louisville (4), Remote (2), Unknown (17), Active Directory job openings in Louisville, KY Jobs List RFQ 026772-9158 - Technical Support Center Create date: 26-May-2021 Start Date :06/09/2021 End Date :06/01/2022 Submission Deadline :Tuesday, June 2, 2021 at 5:00 PM E.S.T. Description : Assignment Description: Contract position for a Technology Support Center Technical Support resource, 2nd shift: • Attendance is extremely import.... (This job is for - job Jobs in KY Louisville Consultant - (in Louisville, KY)) Technical Support Center - RFQ 026772-9155 Create date: 21-May-2020 Start Date :06/04/2020 ( ASAP ) End Date :31/03/2021 Submission Deadline :Thursday, May 28, 2020 at 5:00 PM E.S.T. Description : Assignment Description: Contract position for a Technical Support Center Technical Support resource, 2nd shift: • Has 1 – 3 year.... (This job is for - job Jobs in KY Louisville Consultant - (in Louisville, KY))    Active Directory job openings in other states Jobs List ADVANCED WINDOWS ADMIN - 11195-1 Create date: 16-Apr-2024 Start date : 5/15/2024 Submission deadline : 4/23/2024 Client Info : Clemson University Note : Q) INTERVIEW PROCESS (WHO WILL CONDUCT I/V, PHONE OR IN-PERSON, HOW MANY ROUNDS OF I/VS)? A) ZOOM INTERVIEWS WILL BE CONDUCTED WITH CAMERA. IF CANDIDATE IS LOCAL, CANDIDATE MAY OPT FOR IN-PERSON INTE.... (This job is for - PowerShell Jobs in SC ANDERSON Administrator - (in Anderson, SC)) PennDOT - PS3 A4 SC3 (728192) Create date: 18-Mar-2024 Start date : 02/12/2024 End date : 06/30/2024 Submission deadline : 03/21/2024 Client info : PennDOT Note : * This requisition requires only a virtual interview via Teams with video-enabled. * Client would prefer candidates local to the Harrisburg, PA Area.*** .... (This job is for - job Jobs in PA DauphinCounty Consultant - (in Dauphin County, PA)) PennDOT - TAS1 A4 SC2 (Active Directory Services) (730676) Create date: 29-Feb-2024 start date :04/01/2024 End date :06/30/2024 submission deadline : 03/06/2024 client info : PennDOT Description : ***This position is onsite for orientation and the first week, but then is 98% hybrid (remote and The Server Farm) as there are times w.... (This job is for - PowerShell Troubleshooting Jobs in PA DauphinCounty Consultant - (in Dauphin County, PA)) System Administrator 1 - 127131 Create date: 13-Feb-2024 Start date : 03/04/2024 End date : 06/30/2024 Submission deadline : 2/16/2024 3:00:00 PM Client info : OA Note : * Interview Process: In-Person or WebEx/Teams * Duration of the Contract: Assignment will last through June 30th with possibility of being extended. PowerShell Jobs in MO JeffersonCity Administrator - (in Jefferson City, MO)) NC - Meck County - Service Support Analyst- Junior (729120) Create date: 06-Feb-2024 Hybrid Start date :02/26/2024 End Date : 06/28/2024 Submission deadline : 02/12/2024 Client Info : Mecklenburg County - Information Technology Services - Technical Services Description : ------------------------------------------------------ ***This is a hybrid position. The candidate.... (This job is for - Installation Jobs in NC Raleigh Analyst - (in Raleigh, NC))    Active Directory job openings in KY Jobs List IT Systems Engineer-026635-5334 Create date: 27-Mar-2015 Description: Selected candidate will be working with the ITI EMS Compliance support team to provide IT Technical and Compliance support for the Energy Management System. Primary work location is at Simpsonville, KY but the position may require travel to other locations where equipment resides such as the Louisville area. Requi.... (This job is for - Patching Jobs in KY Simpsonville Engineer - (in Simpsonville, KY)) (Consultant: Active Directory, Network Resources, Outlook E-Mail, Citrix VDI MDM Tablets Apple Android Che in Louisville, KY)

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