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Tivoli Engineer
(Jobs in BOSTON, MA)
 
Requirement id 74016
Job title Engineer
Job location in Boston, MA
Skills required Data Center Operations, Network Operations, Solar Winds Monitoring Tools, Tivoli
Open Date 04-Oct-2018
Close Date
Job type Not specified
Duration 9 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Engineer: Data Center Operations, Network Operations, Solar Winds Monitoring Tools, Tivoli

Note: This requirement is from fairmarkIT.

Submission Deadline: 10/10/2018 2:00 PM
Start Date: 10/15/2018
End Date: 6/30/2019

Client: Massachusetts Bay Transportation Authority (MBTA)

Description:

JOB DESCRIPTION FOR DATA CENTER OPERATORS
The Role
In general, the Data Center Operators act as a Network Operations Center (NOC) for the MBTA including:
• Monitoring and maintaining all MBTA computer, network, and environmental systems
• Act as Tier One support for MBTA computer and network systems on a 24 X 7 basis resolving problems or alerting the appropriate individuals who need to respond to any issue
• Understand the business users, supporting Operations and the Operational Control Systems (OCC), and providing information to employees upon request
• This position witl require the individual to work nights and weekends
Specific Duties
In specific, the MBTA Data Center Operators will perform the following duties:
• Monitor all MBTA network and computer systems, and initiate problem resolution when necessary utilizing system tools such as: o Solar Winds o NextThink
• Perform Help Desk corrective procedures including: o Password resets o Unlock user accounts o Disable user accounts o Create Service Now tickets o Contact on call personnel when necessary
• Provide employees with information and problem resolution without delay in a polite and professional manner
• Document all the requests and follow organization rules and procedures before providing information Perform all tape library maintenance functions including daily implementation of offsite storage procedures
• Prepare backups for systems to ensure no data loss in the event of an outage
• Maintain a safe and secure room, monitoring any unauthorized entry
Operate/ monitor computer consoles and devices for all systems located in the Data Center, including: o Operating peripheral equipment to process work o Starting up systems and jobs o Making necessary adjustments to daily production job schedule via TIVOLI job scheduler o Entering required responses to system prompts and programs
Skills and Attributes
Outstanding technical knowledge about computer and network operations and systems security
Outstanding organization, management, and customer service skills
Ability to be proactive in identifying and resolving potential issues/problems
Sound knowledge about rules and regulation of the organization for releasing data
Ability to work quickly and provide information without delay
A keen eye for detail and good observation skills in order to provide accurate data and spot mistakes Experience with Solar Winds is preferred
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 74016 while calling.
 
Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1),
 
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(Engineer: Data Center Operations, Network Operations, Solar Winds Monitoring Tools, Tivoli in Boston, MA)
     
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