Analyst (Jobs in Lansing, MI)   Requirement id 145240 Job title Analyst Job location in Lansing, MI Skills required Salesforce Experience, Written And Verbal Communication Skills, System Analyst, Open Date 11-Jan-2024 Close Date Job type Contract Duration 9 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Salesforce Experience, Written And Verbal Communication Skills, System Analyst, Start date : 01/29/2024 End date : 09/30/2024 Submission deadline : 1/19 at 10am EST. Client info : DHHS Note : * Interview Process: Virtual Interview via MS Teams video. For virtual interviews, please use laptop and be prepared so share screen if asked. Use of headphones is strongly discouraged. A screenshot photo of candidate will be required for any Teams interviews as well as a vendor present at beginning of interview to validate candidate. * This position is fully remote, and resource will work part-time, approximately 15 hours a week over the next 6 months. Description : This position will act as an expert for Salesforce Marketing Cloud for Service Offerings and End User Support. This is a part-time position working approximately 15 hours a week for 6 months. Duties Include: • Train and support the Bureau of HIV and STI Programs (BHSP) on Marketing Cloud (MC) features and functions including but not limited to: 1. Train team on how we can use Journey Builder to support the Training and Events Unit with their communications related to events. 2. Assist with altering data extensions and help train the team on adding/removing specific people. 3. Assist with updating permissions— segregate different folders/components for different users and help train on this task. (Activating/deactivating account and resetting passwords/multifactor authentication, etc.) 4. Identify solutions to solve complex problems leveraging Marketing Cloud features. (One pager instructions, facilitate training sessions and workgroups, etc.) 5. Help update and alter automatic sends and provide training. 6. Understand current Marketing Cloud implementation and assist with configuring features (like approvals) then provide training. 7. Assistance with updating AMPscript and training on this process. 8. Create additional templates as needed and train on this process. 9. Create and present training resources for the basic Marketing Cloud functions in addition to the tasks outlined above. • Provide root cause analysis of Marketing Cloud features working with BHSP and technical teams to isolate issues across Salesforce Service Cloud and Marketing Cloud. 1. Identifying solutions in Marketing cloud and mitigation strategies for identified problems. • Help perform regular audits to ensure information is flowing over correctly from Service Cloud to Marketing Cloud and problem solve integration issues if they exist. Skills Required: Extensive Experience and Knowledge of Salesforce Marketing Cloud Features and Support Experienced in facilitating training and publishing training materials. Experienced in production support and problem solving for Salesforce Marketing Cloud including Service Cloud Integrations Be able to work directly with business/production owners on priorities and balance workloads. Strong written and verbal Skills   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 145240 while calling.   Other jobs in MI: Ann Arbor (5), Detroit (2), Dimondale (1), Lansing (29), Pontiac (1), Southfield (1), TROY (1), Warren (1), Salesforce Experience job openings in Lansing, MI Jobs List System Analyst 6 - 128880 Create date: 03-Apr-2024 Start date : 04/29/2024 End date : 6 Months from projected start date Submission deadline : 4/8 at 10am EST. Client info : DHHS Note : * Interview Process: Virtual Interview via MS Teams video. For virtual interviews, please use laptop and be prepared so share screen if asked. Use of headph.... (This job is for - HTML CSS Jobs in MI Lansing Analyst - (in Lansing, MI))    Salesforce Experience job openings in other states Jobs List ITSAC 529300438R Project Manager 3 -SP Create date: 22-Nov-2022 Bid URL: Note: Total estimated hours per Candidate shall not exceed 1050 hours. Submission Deadline: 12/6/2022 5:00 PM CT Start Date: 1/9/2023 End Date : 8/31/2023 Client: Texas Health and Human Services Commission (HHSC) Description: Years Required/Preferred Experience 8 Requi.... (This job is for - job Jobs in TX Austin Manager - (in Austin, TX)) ITSAC 529300438 Program Manager 3 -SP Create date: 22-Nov-2022 Bid URL: Note: Total estimated hours per Candidate shall not exceed 1050 hours. Submission Deadline: 12/6/2022 5:00 PM CT Start Date: 1/9/2023 End Date : 8/31/2023 Client: Texas Health and Human Services Commission (HHSC) Description: Years Required/Preferred Experience 8 Requi.... (This job is for - job Jobs in TX Austin Manager - (in Austin, TX))     (Analyst: Salesforce Experience, Written And Verbal Communication Skills, System Analyst, in Lansing, MI)

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