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Specialist
(Jobs in Lansing, MI)
 
Requirement id 144289
Job title Specialist
Job location in Lansing, MI
Skills required Cisco Call Manager, Cisco Unity Connection, Written And Verbal Communication Skills,
Open Date 08-Nov-2023
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: Cisco Call Manager, Cisco Unity Connection, Written And Verbal Communication Skills,

Start date : 12/11/2023

End date : 1 Years from projected start date

Submission deadline :11/15 at 10am EST.

Client info : Enterprise Services

Note:

* Interview Process: Virtual Interview via MS Teams video. Please use laptop and be prepared so share screen if asked. Use of headphones is strongly discouraged. A screenshot photo of candidate will be required for any Teams interviews as well as a vendor present at beginning of interview to validate candidate.

* Duration: 1 year - extension likely

* Remote or On-site: Candidates MUST be local (Michigan residents ONLY).

* Hybrid: Will need to be onsite 2 days per week starting day 1 (Tuesdays are required for one onsite day). Resource will be working a hybrid work schedule. NO REMOTE ONLY OPTION.

Description :

Provide administrative, technical, design, programming, and engineering support for multiple types of IP Telephony (IPT) Systems, Voicemail/Call handler systems, IP contact center systems, local & long-distance call connectivity, and video conferencing systems. Platforms also include of a diverse mixture of Cisco routers & switches, and a wide variety of adjunct servers. Employee is expected to have in-depth knowledge of NTSD supported service offerings and to mentor peer or entry level team members. Additionally, employee will analyze and resolve tier 2 operational problems and identify system and operational efficiencies.

KNOWLEDGE, SKILLS, AND ABILITIES:
Must be familiar with Cisco Systems IOS, Cisco IPT, Session Manager, Session Border Controllers, and have solid knowledge of enterprise networking and telephony principals including various types of technologies and connectivity types to the Public Switched Telephone Network. Knowledge must be specific to telephony networks and related components. Ability to highly perform job duties on a consistent basis and engage in knowledge transfer of standard, troubleshooting techniques, division work practices/standards and technical skills to apprentice level technicians.
Certifications from Cisco and Microsoft are highly desirable.

Specific Experience:

Required:
Cisco Unified Call Manager 1.5+ years
Cisco Unity Connections 1.5+ years
Cisco ATA and VGs 1.5+ years
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 144289 while calling.
 
Other jobs in MI: Ann Arbor (5), Detroit (2), Dimondale (1), Lansing (29), Pontiac (1), Southfield (1), TROY (1), Warren (1),
 
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(Specialist: Cisco Call Manager, Cisco Unity Connection, Written And Verbal Communication Skills, in Lansing, MI)
     
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