Problem Solving Skills Written And Verbal Communication Skills Analyst (Jobs in   Requirement id 146365 Job title Analyst Job location in Pontiac, MI Skills required Service Desk, Account Management, Microsoft Office 365, Problem Solving Skills Written And Verba Open Date 18-Mar-2024 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Service Desk, Account Management, Microsoft Office 365, Problem Solving Skills Written And Verba Start date : 05/06/2024 Submission deadline : 04/12/2024 Note : * Position is Hybrid, minimum 2 days a week onsite. Remote days are expected to be in an adequate home office, following standard County work hours Description : This Level 2 role requires more skill and leadership than a traditional Level 1 Service Desk Analyst. This role will be responsible for user account management, telecommunications account management, certificate management, new hardware request approvals, documentation creation and maintenance, and monitoring work queues. In addition the role will resolve incidents in the areas of Telecommunications, Identity and Access Management, Workstation Services, and Microsoft 365. Candidate must be a self-starter who takes ownership and responsibility of assignments and understands the urgency and importance of providing excellent customer service. **** Mandatory Skills & Experience **** • 5+ years experience on a Level 1 / Level 2 Service Desk • 3+ years experience in User Account Management (experience with OTKA a plus) • 3+ years experience with M365 Product end user support • Passionate about delivering the ultimate customer experience • Excellent knowledge and experience using Microsoft Office 365 Suite (Outlook, Word, Excel, OneNote, PowerPoint, Visio, OneDrive for Business, SharePoint Online, Teams) • Able to successfully multi-task and prioritize work • Demonstrated problem-solving skills • Excellent written and verbal communication skills   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 146365 while calling.   Other jobs in MI: Ann Arbor (5), Detroit (2), Dimondale (1), Lansing (29), Pontiac (1), Southfield (1), TROY (1), Warren (1), Service Desk job openings in Pontiac, MI Jobs List Mainframe Operator - 399 Create date: 26-Oct-2022 start date:10/31/2022 Description: Monitors mainframe control consoles, periodically checking system performance. May assist with the review/validation of mainframe job control language. Utilize graphical monitoring systems tracking availability of infrastructure connectivity, asse.... (This job is for - job Jobs in MI Pontiac Consultant - (in Pontiac, MI))    Service Desk job openings in other states Jobs List Desktop Support III - 119885 -SP Create date: 11-Jul-2023 Start date : 08/07/2023 End Date : 06/30/2024 Submission deadline :7/13/2023 at 4:00PM CST. Client Info :DOT Note : * Interview Process: Video conference on Teams * Duration: 6/30/2024 likely to be renewed for another 12 months * Remote or Onsite? Candidates local to WI or willing to.... (This job is for - job Jobs in WI Madison Engineer - (in Madison, WI)) Systems Administrator II - 118705 - SP Create date: 08-Jun-2023 start date : 07/01/2023 End date : 06/30/2024 submission deadline : 6/12/2023 4:00PM CST. client info : DOJ Note : * Interview Process: MS Teams with camera 1- 2 Rounds * Duration: 6/30/24 with option to renew * Onsite or Remote? WI residency required. Hybrid position .... (This job is for - Accounting Jobs in WI Madison Administrator - (in Madison, WI)) GTA Knowledge Management Specialist Sr. (705887) Create date: 07-Mar-2023 Hybrid Start date :03/20/2023 End Date :09/20/2023 Submission deadline :3/9/2023 Client Info :GTA Description : --------------------------------------------------- JOB SUMMARY: The primary responsibility of the Knowledge Management Specialist, Senior is to encourage correct an.... (This job is for - job Jobs in GA Atlanta Specialist - (in Atlanta, GA)) Identity And Access Management Administrator II - FR100141 Create date: 02-Mar-2023 start date:3/13/2023 End date:09/13/2023 submission deadline:03/13/2023 client info : OIT Note: * Candidate Must Be Local * Remote Position Description: The Identity & Access Management team is responsible for how users within an organization are given an identi.... (This job is for - job Jobs in CO Denver Administrator - (in Denver, CO)) PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) (703626) Create date: 02-Feb-2023 Start date :03/31/2023 End Date :06/30/2023 Submission deadline :02/09/2023 Client Info :PennDOT Description : --------------------------------------------- ***This requisition has an hour-long in-person interview at The Server Farm.*** ***Client would prefer candidates local to the Harrisb.... (This job is for - job Jobs in PA DauphinCounty Consultant - (in Dauphin County, PA))    Service Desk job openings in MI Jobs List Service Desk Analyst - 392 Create date: 25-Jul-2022 start date:8/22/2022 submission deadline:09/02/2022. Description: Service Desk Analyst. RESPONSIBILITIES: Engage and empathize with customers to support and resolve technical issues through completion. Develop, foster and maintain highly effective customer interaction. .... (This job is for - job Jobs in MI Pontaic Analyst - (in Pontaic, MI)) (Analyst: Service Desk, Account Management, Microsoft Office 365, Problem Solving Skills Written And Verba in Pontiac, MI)

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