Presentation Skills Process Design Document Analysis Analyst (Jobs in Minneapol   Requirement id 99150 Job title Analyst Job location in Minneapolis, MN Skills required Business Process Modeling, Business Analysis Techniques, Process Flow Analysis, Presentation Skills Process Design Docum Open Date 18-Oct-2019 Close Date Job type Not specified Duration 18 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Business Process Modeling, Business Analysis Techniques, Process Flow Analysis, Presentation Skills Process Design Docum Note: Email Submission Submission Deadline: 10/24/2019 1:00 PM CT Start Date: 11/18/2019 End Date: 5/17/2021 Client: City of Minneapolis Description: Background: Estimated to open in the Fall of 2020, a new Public Service Area (PSA) provides a bold new approach to serving our customers by strategically co-locating City employees now working in several different sites downtown to provide an even better customer experience. It will feature a welcoming, customer-centric public service area where new PSA staff will provide in depth services, like solving problems at first contact and on the spot transactions. Providing these new and consolidated services will make working in, and with, the City easier and more efficient. Developing a high-functioning consolidated PSA will require new ways of doing business for all City staff and functions. This includes enabling City customer service agents to field questions and complete transactions on behalf of a number of City departments, all within a single interaction. Issues or additional services not supplied by the customer service agent at the first point of contact will escalate to department-specific subject matter experts, many of whom will be working in the Citys new Public Service Building. As we prepare to consolidate services and integrate business processes, a project team to design and deliver the PSA is in the process of being formed. The City is seeking outside expertise to be part of this team to assist the City with documenting business requirements and workflows. This will include meeting with stakeholders from across the enterprise to understand and map various business process. Assignments are: • Provide expertise in documenting existing process flows and developing new process designs. • Collaborate with other project team members to accomplish the goals of the PSA. • Act as a liaison between stakeholders, architects, and subject matter experts. • Facilitate sessions that document the as is and/or the to be processes and procedures of business operations and integrate customer provided subject matter expertise. • Work with the project team including project managers, solution architects, and City departments to assess, plan, and implement new solutions based on business process analysis, methodologies, and principals. • Analyze existing processes for process improvement opportunities. • Apply problem solving and critical thinking skills to complex problems. Work Environment: • Office setting at City location in downtown Minneapolis. • Up to 40 hours per week for the duration of the services. Additional Information: • Background Check. Resource must pass both the Citys background check. • Interviews. Interviews will be conducted during the week of November 4, 2019   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 99150 while calling.   Other jobs in MN: Coon Rapids (2), Duluth (6), Eagan (1), Edina (3), Little Falls (1), Maplewood (4), Mineapolis (1), Minneapolis (69), Minnesota (1), North Saint Paul (1), Plymouth (1), Roseville (2), Saint Cloud (3), Saint Paul (41), St Cloud (1), St Paul (5), Unknown (1),    Business Process Modeling job openings in other states Jobs List Lead Business Analyst - 126661 Create date: 29-Jan-2024 Start date : 2/1/2024 End date : 1/31/2025 Submission deadline : 2/5/2024 3:00:00 PM Client info : MDCPS Note : * Onsite in Jackson, MS 1 week per month Description : Collaborate with MDCPS functional leads and SMEs to und.... 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