Peripherals MS Office Application Use Word Excel PowerPoint Etc. Windows 10 Superv   Requirement id 146088 Job title Analyst Job location in Fayetteville, NC Skills required Service Support Analyst, Problem Solving Skills, Software Application Services, Peripherals MS Office Application Use Wo Open Date 29-Feb-2024 Close Date Job type Contract Duration 7 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Service Support Analyst, Problem Solving Skills, Software Application Services, Peripherals MS Office Application Use Wo Onsite start date :03/04/2024 End date :09/30/2024 submission deadline :03/01/2024 client info : Fayetteville Technical Community College Description : ***All FTCC staff are working 100% onsite. The candidate will be expected to work five days a week on campus in Fayetteville, NC. Service Support Analyst required to provide technical and support services in Fayetteville, NC in the installation, configuration, operation, maintenance and troubleshooting of computer hardware, software and peripheral equipment. To support students, faculty and staff by performing diagnosis and resolutions of technical issues as related to the use and performance of all campus personal computers through hands-on and help desk functions. To assist in the maintenance and reporting related to hardware and software inventory database. This positions responsibilities require independent analysis, communication and problem solving. Duties are performed with little supervision and require initiative and judgment. Receives direction from the Management Information Services (MIS) Support Manager or Computer Support Supervisor. May exercise technical and functional supervision over Computer Support Technicians I. Essential Duties- Duties may include, but are not limited to, the following: - Assist end-users in the proper use of computer hardware, software and peripheral equipment within the established standards and guidelines. - Assist and prepare room layout and replacement/setup of computer classrooms and open IT labs. - Install computer hardware and software; link peripheral equipment and test configuration. - Analyze research and provide solutions to faculty and staff requests for information technology needs. - Troubleshoot hardware and software problems as they relate to data communications, computers, printers and peripherals utilizing diagnostic software and logical troubleshooting procedures. - Work with MIS staff as appropriate to determine and resolve problems and requests received from end-users. - Perform major computer repairs as they relate to operating system platforms, hardware installation and upgrades. - Perform routine inspections and preventative maintenance of computer hardware. - Download software patches and other appropriate hardware from the Internet, test and install as necessary. - Provide help desk support as well as perform day-to-day administration, maintenance, and support of computers and peripherals. - Coordinate vendor support between the College and manufacturer representatives for hardware and software information for computer systems; maintain information about equipment and installation; identify software users and recommend packages or other approaches as assigned. - Accept responsibility for any tools issued by the College to perform daily job functions, as required (e.g. iPads, laptops, etc.). - Maintain inventory of computer hardware, software, and supplies. - Compile and prepare job-related reports and documentation, as required. - Write basic computer code and report generation programs, as required. - Test and evaluate new computer hardware and software for campus use. - Attend workshops, conferences and meetings related to assigned area(s) of responsibilities. - Provide training to end-users in the proper operation of computer equipment and applications. - Frequently required to stand, bend, stoop, kneel, crawl, and walk. - Occasionally required to climb stairs. - Must occasionally lift and/or move up to 30 pounds. - Required to use hands to finger, handle, or feel object, tools, or controls, and reach with hands and arms... - Hear Audible equipment indicators and verbal communications in the environment. - Must see with sufficient close   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 146088 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3),        Service Support Analyst job openings in NC Jobs List NCDIT - Service Support Analyst- Expert (730389) Create date: 28-Feb-2024 Remote start date :03/18/2024 End date :06/28/2024 submission deadline :02/29/2024 client info : NCDIT Description : **This is a remote position. DIT Service Desk is the 24×7x365 single point of contact for customer submitted.... (This job is for - ServiceNow Jobs in NC Raleigh Analyst - (in Raleigh, NC)) NC - WSSU - Service Support Analyst- Junior (708496) Create date: 10-Apr-2023 Onsite Start date :04/10/2023 End Date :08/31/2023 Submission deadline :04/14/2023 Client Info :WSSU - CSS Description : ------------------------------------------------------ This candidate is required to work onsite for the duration of the engagement in Winston-Salem, NC. **THI.... (This job is for - job Jobs in NC Salem Analyst - (in Salem, NC)) Expert Service Support Analyst - 452590 Create date: 04-May-2016 Description: Customer Desktop Support - Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC)) Expert Service Support Analyst- 450343 Create date: 14-Apr-2016 Description: This position is responsible for imaging PC/laptops that have been requested by the business units/techs. This position shall be skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate softwar.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC)) Senior Service Support Analyst- 451253 Create date: 14-Apr-2016 Description: The purpose of this position is to function as a Helpdesk Analyst providing consultation, support, and/or training to clients of computer or other information technology based system. The purpose of this position is to function as a Helpdesk Analyst providing consultation, support, and/or training to clients of .... (This job is for - Jobs in NC Raleigh Analyst - (in Raleigh, NC)) (Analyst: Service Support Analyst, Problem Solving Skills, Software Application Services, Peripherals MS Office Application Use Wo in Fayetteville, NC)

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