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Troubleshooting IT Service Management Analyst
(Jobs in Pembroke, NC)
 
Requirement id 120748
Job title Analyst
Job location in Pembroke, NC
Skills required Desktop Admin, Visual Studio 2005, Customer Service, Troubleshooting IT Service Management
Open Date 07-Dec-2021
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Desktop Admin, Visual Studio 2005, Customer Service, Troubleshooting IT Service Management

Start Date :01/4/2022
End Date :06/30/2022
Submison Deadline :12/13/2021

Client Info: UNCP

Note :

* Agency Interview Type: Either Webcam Interview or In Person

Description :

***The max rate for this position is $26.00/hour.
***This position will work full time onsite in Pembroke, NC.
***The manager has three vacant positions.
***We need one contractor to work 10AM – 7PM and two contractors to work 8AM – 5PM. Please specify on the Skills tab if your candidate has a strong preference for one timeslot or if he or she is available to work either shift.

Desktop and Classroom Support Analyst

This position is in support of our newly constructed School of Business building. You will directly support the faculty, staff, classrooms, study rooms, and other technologies in this new building.

Expected Skills: Excellent customer service, able to work without assistance, able to manage medium complexity work efforts, desktop support (Windows and macOS), audio-visual classroom support, collaboration and teaching tools (such as Webex, Zoom, Microsoft Teams), event support (including after-hours and weekend events). Must be able to lift 50 lbs without assistance.

Ideal candidates will have prior experience in Higher Education support units. Specifically including:
Support experience with Cisco Webex Codec and Crestron technologies for use in classroom instructional spaces.
Desktop support experience with macOS and Windows, including limited hardware,printing, and peripheral support.
Software application support, including Office 365, Cisco Webex, SAS, STATA, and other related teaching applications.
Classroom support experience, including Crestron control systems, and especially with hybrid learning environments (Cisco Webex hardware).
Event support experience, specifically for Auditorium and Event rooms.
ITSM experience, specifically ServiceNow.
Digital Signage support (Visix).
Speciality business equipment and software (including stock ticker, trading room equipment).
Basic network troubleshooting experience (wireless and wired).
Proven Customer Service experience, with a focus on quality user experiences.

The 3 positions for New School of Business, we need one of the positions to work Monday thru Friday from 10 – 7 and the other two positions work M – F from 8 – 5. Some work may be required on Saturday and Sunday.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 120748 while calling.
 
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PAQ 01162020 Desktop Administrator And Systems Architect -SP
Create date: 28-Jan-2020
Note: The PAQ was issued to obtain short term IT personnel to assist with day-to-day operations. The duration is dependent on the cost offered. The total budget for all services is not to exceed $25,000.

Note: Online Submission

Submission Deadline: 2/5/2020 3:00 p.m
Start Date: 2/10/2020
End Date: 8/9/2020
Jobs in MO Cottleville Administrator - (in Cottleville, MO))
 
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NCDOT - Service Support Analyst- Mid Level (711642)
Create date: 02-Jun-2023
Onsite

start date :06/19/2023

End date :05/10/2024

submission deadline : 06/08/2023

client info : NCDOT

Description :

-------------------------------------------
All work must be completed ONSITE.

Under the direct supervi.... (This job is for - job Jobs in NC Morrisville Analyst - (in Morrisville, NC))
(Analyst: Desktop Admin, Visual Studio 2005, Customer Service, Troubleshooting IT Service Management in Pembroke, NC)
     
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