Written And Verbal Communication Skills Customer Service ServiceNow Ticketing Syst   Requirement id 147078 Job title Analyst Job location in Raleigh, NC Skills required Cisco Networking, Microsoft 365, Active Directory, Written And Verbal Communication Skills Open Date 29-Apr-2024 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Cisco Networking, Microsoft 365, Active Directory, Written And Verbal Communication Skills No of Submissions : 1 Start date : 04/29/2024 End date : 04/29/2025 Submission deadline : 05/03/2024 Client info : NCDHHS-PH Note : * Onsite Description : This position will assist the NC Medicaid Infrastructure Team Manager in organizing,servicing and deploying computers, Cisco telephone/network, laptops, printers,copiers, scanner, eFax and other technology for the Division of Health Benefits(DHB) employees, contractors, and temporary workers. This position will also serve as a first point of contact for troubleshooting and repairs. Salary Rate is based on what a normal State User Support Technician would make: $45 per hour Job Specific Responsibilities: ·Assist with managing division computers and related equipment and software, includingdeployment and return of desktops, laptops, printers, and all peripherals. ·Serve as a delegated administrator for the North Carolina ID (NCID) system responsible for assisting with creating, deactivating,unlocking, and resetting DHB staff NCID accounts. This information creates theoutlook email account for our Active Directory called EADS. ·Provide telephone system support for DHB staff including deploying phones to offices and conference rooms, submitting tickets for phone setup for new and existing staff, and trouble-shooting phone issues for DHB staff. State cell phone deployment and management is an important part of this position. ·Assist DHB Users with their IT requests using the ServiceNow ticketing system. Monitor requests and document the resolutions in the ticketing system. ·Help track DHB IT Inventory with our WASP Inventory Tracking System and follow established processes. Knowledge,Skills, and Abilities Required: Toreceive credit for all your work history and credentials, you must list thei nformation on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application that they possess all the following: ·Excellent verbal and written communication skills ·Ability to establish and maintain effective working relationships with coworkers,officials, and the public ·Ability to work independently with minimum supervision ·Ability to effectively manage multiple tasks and priorities ·Capable of resolving routine problems based on existing documentation, training, and resources ·Previous working experience providing technical support · Proven ability deploying and configuring desktop and laptop computers, and peripheral devices   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 147078 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), Cisco Networking job openings in Raleigh, NC Jobs List NC CoR - Enterprise IT Network Manager (622901) Create date: 19-Feb-2020 Start Date : 03/02/2020 End Date : 09/04/2020 Submission Deadline : 02/25/2020 Client Info : CoR-IT * Interview Type : In Person Only Description : The Enterprise IT Network Manager position is responsible for overseeing the enterprise network environment a.... (This job is for - IOS NX OS Jobs in NC Raleigh Manager - (in Raleigh, NC))    Cisco Networking job openings in other states Jobs List IA-DOM-HHS-IMHI-NE4-Network Support Engineer (720866) Create date: 23-Oct-2023 Onsite start date :11/20/2023 End date :06/30/2024 submission deadline :10/26/2023 client info :DHS-IMHI: Department of Human Services Description : This is an onsite position, and the client has requested that applicants be local to t.... (This job is for - job Jobs in IA DesMoines Engineer - (in Des Moines, IA)) Senior Network Engineer - 58105 Create date: 30-Apr-2021 Description: Note: Applicants must have at least four years of full-time, or equivalent part-time, professional experience in network design and engineering. Responsibilities our client in Boston, MA is looking for SENIOR Network Engineer for a long term contract. Work is ONSITE W2 or C2C .... (This job is for - job Jobs in MA Boston Engineer - (in Boston, MA)) ITS63 DOT Senior Network Engineer 002 -SP Create date: 05-Oct-2020 Bid Number: BD-21-1030-0P100-0P110-55402 Note: Online Submission Note: RTR form must be submitted. Note: Total number of positions sought: 1 Note: Maximum number of resumes per ITS63 Vendor: 1 Submission Deadline: 10/14/2020 04:00:00 PM EST Start Date: 10/26/2020 End Date: 10/25/2021 Client:.... (This job is for - job Jobs in MA Boston Engineer - (in Boston, MA)) ITS63 FY21 DOT Senior Network Engineer 001 -SP Create date: 23-Jun-2020 Bid Number: BD-21-1030-0P100-0P110-52695 Note: RTR form must be submitted. Note: Online Submission acceptable hourly rate: $76 to $98 Note: Total number of positions sought: 2 Note: Maximum number of resumes per ITS63 Vendor: 2 Submission Deadline: 7/1/2020 04:00:00 PM Start Date: 7/13/2020 Routing Jobs in MA Boston Engineer - (in Boston, MA)) ITS63 FY20 DOT Senior Network Engineer 003 -SP Create date: 06-Jan-2020 Bid Number: BD-20-1030-0P100-0P110-47079 Note: Online Submission Note: RTR form must be submitted Interview: Initial contact by phone, interview may be in person Hourly rate: $76 to $98 Note: Total number of positions sought: 1 Note: Maximum number of resumes per ITS63 Vendor: 2 Submission Deadl.... (This job is for - LAN WAN Jobs in MA Boston Engineer - (in Boston, MA))     (Analyst: Cisco Networking, Microsoft 365, Active Directory, Written And Verbal Communication Skills in Raleigh, NC)

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