MDT Imaging Microsoft Deployment Toolkit Windows OS 7 8.1 & 10. Microsoft O365 Off   Requirement id 54423 Job title Consultant Job location in Raleigh, NC Skills required Intel/AMD-Based Computing Equipment., Scanning Technology, AGPM (Microsoft Advanced Group Policy Management), MDT Imaging Microsoft Deployment Toolkit Open Date 21-Jun-2016 Close Date Job type Not specified Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Intel/AMD-Based Computing Equipment., Scanning Technology, AGPM (Microsoft Advanced Group Policy Management), MDT Imaging Microsoft Deployment Toolkit Description: Desktop Support Technician This temporary staff position will be required to assist T2 and T3 consumer platform staff and assist with multiple ongoing projects as well as to assist with customer support for the consolidated agencies. Position Description: This position functions as a level two support position for Desktop Services. This position will provide support for a managed computing and hardware environment as well as being able to complete special assignments and projects with minimal supervision. The managed service includes: equipment life cycle support, procurement, delivery and installation, configuration, break/fix and technical support, MAC requests, anti-virus protection, malware/spyware protection, security configuration, personal firewall, troubleshooting network connectivity issues, application support, and user ID administration. Specific Duties: •Provides technical support remotely and/or onsite at client locations. •PC Refreshes and Break\Fix •Consults with clients and arranges site visits as needed. •Consults with specialists to resolve incidents of a higher complexity. •Makes configuration changes to equipment as needed. •Assures required service levels are maintained by understanding prioritization model and responding accordingly. •Ability to identify non-desktop related issues. •Engage other DIT resources as necessary to resolve complex issues. •Works with vendors and Specialist on vendor related issues. •Ability to manage timelines, resources and personnel (internal staff and contractors), and leads implementation efforts to completion. •Document and maintain Technical processes and procedures required for the Tools, Applications and Technical support provided to our lower level tiers and customers. •Communicates effectively with person of all technical abilities and positions. •Interacts with broad range of representatives to solve problems. •Handles difficult client situations with diplomacy and professional attitude. •Conducts follow-up to ensure client satisfaction. •Serves a technical resource for highly complex problems. •Analyzes and assesses client needs to help deliver appropriate reports, troubleshoot problems and responds to customer needs. Required Skills: * Extensive knowledge and demonstrable skills with Intel/AMD-based computing equipment. * Intel Security (Antivirus, Malware, Firewall and Encryption- Enterprise level) SCCM (inventory, software distribution, patch mgmt-Eneterprise level) * AGPM (Microsoft Advanced Group Policy Management) * MDT Imaging (Microsoft Deployment Toolkit) * Windows OS 7, 8.1 & 10 * Microsoft O365, Office 2016 * Window Server 2012 * Active Directory * LAN\WAN Troubleshooting * Tablets, Apple, Android * HVD * LAN-attached printing/scanning devices * Mobile/Handheld devices * IP networking, wireless networks Desired Skills: * Visio, Project, SharePoint   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 54423 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3),         (Consultant: Intel/AMD-Based Computing Equipment., Scanning Technology, AGPM (Microsoft Advanced Group Policy Management), MDT Imaging Microsoft Deployment Toolkit in Raleigh, NC)

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