Installing And Configuring Desktop Hardware And Software Components Expert (Job   Requirement id 87947 Job title Expert Job location in Raleigh, NC Skills required Migrating Data And User Profiles., Technical Support, Networking Protocols, Installing And Configuring Desktop Hardw Open Date 30-Jan-2019 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Expert: Migrating Data And User Profiles., Technical Support, Networking Protocols, Installing And Configuring Desktop Hardw Start Date :03/01/2019 End Date :02/28/2020 Submission Deadline :02/01/2019 Client Info :NCDOT Description : The IT Hardware Deployment Team for DIT - Transportation will be responsible for replacing 3000+ Windows desktops, laptops, and tablet computers in 500+ sites throughout the state of North Carolina, annually. The team will be based out of the IT Distribution Center in Raleigh. Team members will use data provided to them to determine computers that are due for replacement, develop a plan for deployment, and work with the business units and site techs to create a schedule for the work to be performed. New computers will be imaged, joined to the domain, user software installed, and labeled, at the IT Distribution Center. All computers and peripherals will then be driven to the install site, per the pre-approved schedule, where team members will replace the old computers. Some sites will be completed in short, one-day trips, while others will be grouped in trips lasting 2-5 days. Weekend work may be required, depending on the business unit impact on public services. Team members will be responsible for transferring all user-specific software, profiles and locally stored data, and setting up local/network printers and network resources. Customer Desktop Support - Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 87947 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), Migrating Data And User Profiles. job openings in Raleigh, NC Jobs List NCDOT - Specialist- Expert (717800) Create date: 10-Aug-2023 Start date : 08/21/2023 End date : 05/31/2024 Submission deadline : 08/16/2023 Client info : NCDOT Note : * Onsite Description : The NCDIT-Transportation is seeking an Expert Specialist resource for an engagement to work with t.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Specialist- Expert (717799) Create date: 10-Aug-2023 Start date : 08/21/2023 End date : 08/02/2024 Submission deadline : 08/16/2023 Client info : NCDOT Note : * Onsite Description : The NCDIT-Transportation is seeking an Expert Specialist resource for an engagement to work wi.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Specialist- Expert (586597) Create date: 31-Jan-2019 Start Date :05/26/2017 End Date :12/31/2017 Submission Deadline :05/22/2017 Client Info :NCDOT Note: TRAVEL REQUIRED Description : The NCDIT-Transportation is seeking an Expert Specialist resource for a 12-month engagement to work with the Client Services Team. Cli.... (This job is for - job Jobs in NC Raleigh Expert - (in Raleigh, NC)) NCDOT - Specialist- Expert (586596) Create date: 31-Jan-2019 Start Date :02/11/2019 End Date :02/11/2020 Submission Deadline :02/06/2019 Client Info :NCDOT Note: TRAVEL REQUIRED Description : The NCDIT-Transportation is seeking an Expert Specialist resource for a 12-month engagement to work with the Client Services Te.... (This job is for - ServiceNow Jobs in NC Raleigh Expert - (in Raleigh, NC))        Migrating Data And User Profiles. job openings in NC Jobs List NCDOT - Specialist- Expert (656469) Create date: 06-Jul-2021 Start Date :07/12/2021 End Date :07/12/2022 Submission Deadline :07/12/2021 Client Info : NCDOT Note : * Agency Interview Type: Either Webcam Interview or In Person Description : This person is required to sit on site. It is seeking an Expert Sp.... (This job is for - job Jobs in NC ChowanCounty Expert - (in Chowan County, NC)) NCDOT - Specialist- Expert (586446) Create date: 31-Jan-2019 Start Date :05/26/2017 End Date :12/31/2017 Submission Deadline :05/22/2017 Client Info : Description : The NCDIT-Transportation is seeking an Expert Specialist resource for a 12-month engagement to work with the Client Services Team. Client Services uses technical expe.... (This job is for - job Jobs in NC WakeDurhamCounties Expert - (in Wake Durham Counties, NC)) Desktop Support Specialist- Sr -458890 Create date: 19-Jul-2016 Description: Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Required Skills: * Skilled in different types of computer hardware, softwa.... (This job is for - job Jobs in NC WinstonSalem Specialist - (in Winston Salem, NC)) (Expert: Migrating Data And User Profiles., Technical Support, Networking Protocols, Installing And Configuring Desktop Hardw in Raleigh, NC)

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