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Gathering Requirements SDLC Processes Service Desk Problem Solving Skills Microsof
 
Requirement id 137879
Job title Analyst
Job location in Lincoln, NE
Skills required Bachelors Degree, Customer Service Skills, Interpersonal And Communication Skills, Gathering Requirements SDLC Processes Se
Open Date 06-Dec-2022
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Bachelors Degree, Customer Service Skills, Interpersonal And Communication Skills, Gathering Requirements SDLC Processes Se

start date:1/13/2023
End date:01/12/2024

submission deadline:12/21/2022

client info : NeEDU

Note:

* Position Location: Remote

Description:

MINIMUM QUALIFICATIONS:

Bachelors or Associate degree and at least 2 to 4 years of experience related to the essential functions of the position. Any equivalent education and/or work experience may be substituted to meet the minimum qualifications of the position.

1. Rock solid customer service,stakeholder engagement experience a plus.

2. Proficient in interpersonal, communication& presentation skills.

3. At least 2 to 4 years of related experience in detail-oriented Business requirements gathering, taking notes, facilitate meetings, develop business plans, Process documentation with elevated level of quality.

4. Preferred school/educational system experience.

Roles & Responsibilities:

1. Identifying and analyzing business needs, conducting requirements gathering, defining scope in working with Business channel leads, program owners, application development &Data Quality support

2. Documents business requirements, status tracking and develop best practices for various programs

3. Documents business process analysis, design and systems support for automated business applications by serving as a liaison between the business end users and applications developers; performs related work as assigned

4. Conduct product testing (test plan, test cases development, user acceptance testing, operations usability testing and train the trainers)

5. Ability to exchange information effectively with a variety of groups; work independently with minimal supervision; maintains reliable attendance; develop and refine conceptual frameworks for understanding and addressing planning, program, and policy issues; manage and resolve conflicts, confrontations, and disagreements in a positive and constructive manner.

6. Ability to understand, evaluate, develop business plans, and document the requirements (functional, technical, security, compliance etc.).

7. Ability to create training materials & conduct training

8. Perform data collection planning, compliance, training, monitoring, auditing, reporting (develop and maintain key milestones)

9. Determines most effective tools to use for each project and tracks progress to ensure timelines are met.

10. Facilitate the identification, prioritization, scope, and planning of projects

11. Proactively creating, maintaining & utilizing supporting documents, procurement processes, flow diagrams, Optimize and automate in advance to mitigate risks & avoid failures/delays

12. Proactively improve Stakeholder Experience by identifying agenda, assessing needs and collaborating with all necessary stakeholders in timely fashion, taking detailed notes, excellent written verbal and communication skills, impact assessment, change management skills

13. Proactively arrive Problem solving approach (Displaying confidence, Understanding the environment to collaborate, Wish/Want/Need list to prioritize, creative thinking, process/procedure documentation, flow diagrams)

14. Making recommendations for solutions or improvements to business processes that can be accomplished through modern technology or alternative uses of existing technology

15. Collaborate with team members on SDLC process, product implementations, installations, deployments, post implementation support, and disaster recovery support.

16. Creating RFI/RFP/RFQ, Vendor evaluation and selection documents in working with agency & vendor side stakeholders

17. Ability to perform process compliance monitoring, auditing, reporting

18. Support Service De
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 137879 while calling.
 
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(Analyst: Bachelors Degree, Customer Service Skills, Interpersonal And Communication Skills, Gathering Requirements SDLC Processes Se in Lincoln, NE)
     
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