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Requirement id 43693
Job title Expert
Job location in PARSIPPANY, NJ
Skills required Computer Science, Information Systems, Application Development, Management Sftp Batch Job Scheduling Per
Open Date 02-Mar-2015
Close Date
Job type Contract to Hire
Duration 9 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screening
   Email Recruiter: coolsoft
Job Description Expert: Computer Science, Information Systems, Application Development, Management Sftp Batch Job Scheduling Per

** Only W2 Employee - No Subcontracting

** Can submit only Green Card and Citizens

** Can submit at higher rate

*** Over Time is paid at 1.420 times
OT - Extra Hours on Weekdays and Saturdays

*** Double Time is paid at 2.0 times
DT - Hours worked on Sundays


The UNIX Application Support (UAS) candidate will assume an important role in supporting the UAS day-to-day responsibilities within the Card Services organization of Fiserv. The primary focus is to provide UNIX project and 24/7 service continuity support for the back-office settlement and reporting production applications.

Responsibilities include:
* Provide 24x7 support of production applications on a rotating basis.
* Assist day-to-day processes involving:
* Hands on knowledge of UNIX
* Knowledge of SFTP
* Batch job scheduling
* Perl/Shell scripts
* NDM, PGP, FTP, NcfTpd monitoring
* Oracle SQL queries
* Participation in SEVerity (crisis analysis)
* Resolving outstanding/assigned tickets

* Escalation point for customer support to diagnose and resolve complex customer issues.
* Review turnover paperwork to ensure that it is complete prior to executing production installs
* Actively participate in the requirements gathering process representing the production environment, to ensure that all aspects of the operational environment are identified and documented.
* Provide all tasks and detailed estimates to project managers, review and approve design documentation to ensure an understanding of business logic changes and technical solution being implemented as wells as the creation of installation and monitoring plans.
* Develop and maintain IT documentation


Qualification and Experience:
* Bachelors degree in Computer Science/Information Systems, or equivalent.
* 4 years of IT experience with background in application development, quality assurance or equivalent technical production support experience (Required).
* Minimum of 4 years in support of a transaction processing Internet application or Internet Banking (Required).
* Minimum of 4 years incident management experience.
* Minimum of 4 years client/customer management experience.
* Knowledge of ITIL (Information Technology Infrastructure Library) production support best practices (Preferred).
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 43693 while calling.
 
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