IVR SQL MS Office Analyst (Jobs in WARREN, NJ)   Requirement id 52718 Job title Analyst Job location in Warren, NJ Skills required Systems Analysis, IT Professional, Business Analysis, IVR SQL MS Office Open Date 08-Apr-2016 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Systems Analysis, IT Professional, Business Analysis, IVR SQL MS Office Start Date :03/20/2016 End Date :09/24/2016 Submission Deadline :04/14/2016 Description: Business Analyst -Manage all facets of technical projects to ensure deliverables are met within schedule, budget, and quality goals. -Design caller experience for customer care (IVR) -Create and design effective speech user interface designs including call flow, dialogues, functional logic, prompts, and define grammars to match the established requirements. -Deliver user interface design documentation outlining back end interfaces to support business functionality and application development -Outline & document end-to-end solution (ensuring technical details and business impacts are appropriately outlined). Ability to understand technical details and lead the team through HLD design walkthroughs. -Work closely with business units to gain in-depth understanding of business issues; identify, analyze, and translate business needs into functional specifications.- -Leverage enterprise reporting tools to develop ah-hoc and daily reports outlining KPIs/performance and gain thorough understanding on the underlining factors that contribute to the trend. -Analyze and identify any trends and provide recommendations to improve customer contact experience. -Ability to manage multiple projects of varying complexities and is highly organized. Required qualifications: - 5+ years of related professional experience or equivalent combination of education and experience - Experience in multiple Contact Center Technology domains including expertise in current IVR and speech recognition standards, and Call Routing. (big plus) - Bachelors/ Masters Degree in Computer Science or equivalent. -Proficient in Microsoft Office products, including but not limited to Word, Excel, and Outlook. -Good command on SQL/Oracle and able to generate reports. -Excellent written and verbal communications skills. -Strong analytical and problem solving skills. -Excellent interpersonal skills; team player -Ability to work in a fast-paced environment -Flexible, Professional & Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities -Goods presentation skills. Primary Skill Requirement Activations and Orders Support Business Analysis CM Work Order # Coordinator Use Only   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 52718 while calling.   Other jobs in NJ: Edison (2), Englewood Cliffs (1), Ewing (2), Franklin Lakes (7), Hamilton (3), Hightstown (7), Hopewell (2), Jersey City (3), Little Falls (1), Maplewood (1), Mercer County (3), Mount Laurel (11), Mt Laurel (4), New Brunswick (1), Newark (1), Princeton (4), Somerset (9), Trenton (123), Unknown (2), Warren (7), Wayne (1), Systems Analysis job openings in Warren, NJ Jobs List JDA S And OP BA - J-11-173-929 Create date: 18-Oct-2016 Start Date : 10/30/2016 End Date : 12/31/2016 Submission Dead Line: 10/24/2016 Description : - JDA Planning Solutions Expertise with focus on S&OP - Provides estimates, coordinates projects and provides input to the overall general planning process for assigned business unit job Jobs in NJ WARREN Analyst - (in Warren, NJ))    Systems Analysis job openings in other states Jobs List Systems Architect II - 119671 - SP Create date: 30-Jun-2023 Start date : 08/14/2023 End Date : 06/30/2024 Submission deadline : 7/7/2023 at 4:00PM CST. Client Info : ETF Note : * Interview Process: MS Teams * Duration: 6/30/2024, potential for extension * Onsite or Remote? No WI residency requirement. Open to 100% remote or in o.... (This job is for - job Jobs in WI Madison Architect - (in Madison, WI)) GTA - QLIK Engineer (703242) Create date: 31-Jan-2023 start date : 02/13/2023 End date : 06/30/2023 submission deadline : 2/3/2023 client info : GTA Note : * Hybrid * Interview Type : Either Web Cam or In Person Description : CORE COMPETENCIES: • Analytical.... (This job is for - Programming Jobs in GA Atlanta Engineer - (in Atlanta, GA)) Doc181761 21-22-042 SA Systems Administrator Consultant -SP Create date: 16-Nov-2021 Bid URL: http://sourcing.myfloridamarketplace.com/Sourcing/Main/ad/webjumper?passwordadapter=SourcingSupplierUser&username=coolsoft1&itemID=hzjlq7.fd&awcharset=UTF-8 Contract Exhibit G - Resume Acknowledgement Form must be signed by the candidate Submission Deadline: 11/29/2021 12:00 PM EST Start Date: 12/1/2021 End .... (This job is for - job Jobs in FL Tallahassee Administrator - (in Tallahassee, FL)) Doc180441 Security Management - Data Security Specialist -SP Create date: 27-Oct-2021 Bid URL: Exhibit G: Resume Self-Certification Form must be submitted Note: FDOT is accepting ONE (1) candidate submission per vendor for this NEW position. Submission Deadline: 10/31/2021 5:00 PM EST Start Date: 11/8/2021 End Date : 6/30/2022 Client: Florida Department of Transportation D.... (This job is for - job Jobs in FL Tallahassee Specialist - (in Tallahassee, FL)) ITSAC 52929146 Systems Analyst 3 -SP Create date: 29-Jul-2021 Note: RTR form must be submitted Note: Total estimated hours per Candidate shall not exceed 2016 hours Submission Deadline: 8/5/2021 5:00 PM CT Start Date: 9/1/2021 End Date : 08/31/2022 Client: Texas Health and Human Services Commission (HHSC) Description: 8 Required Systems Analyst.... (This job is for - PEOPLESOFT Jobs in TX Austin Analyst - (in Austin, TX))    Systems Analysis job openings in NJ Jobs List NJ OPD Project/Program Manager 3 (690169) Create date: 27-Oct-2022 Start date :10/03/2022 End Date :03/31/2023 Submission deadline :10/31/2022 Client Info :Office Of The Public Defender Description : Individuals with a mastery of project management skills, qualifications and experience with technologies, digitization, processes and workflows automation, optimi.... (This job is for - job Jobs in NJ Trenton Manager - (in Trenton, NJ)) Reporting BA/Analys - J-11-180-297 Create date: 07-Nov-2016 Start Date : 11/21/2016 End Date : 05/29/2017 Submission Dead Line : 11/11/2016 Description: Reporting BA role Must Have: Must have Qlikview/Spotfire/Tableau reporting experience. Ability to design/define MIS for different units in the project. Experience in agile e.... (This job is for - Reporting Jobs in NJ WHIPPANY Analyst - (in WHIPPANY, NJ)) Storage Administrator - J-11-017-391 Create date: 08-Jun-2015 NOTE : START DATE : 06/04/2015 END DATE : 12/04/2015 SUBMISSION DEADLINE : 06/12/2015 CLIENT INFO : Comsys Description: Title: Storage/Backup Admin This position is for a Backup and Recovery Administrator focused on the monitoring and administration of enterprise-c.... (This job is for - MS SQL Server Jobs in NJ UNIONCITY Administrator - (in UNION CITY, NJ)) DataStage ETL Lead Develope - J-10-851-661 Create date: 13-Dec-2013 Responsible for working in conjunction with the PC DM Architecture Team, PC DM delivery teams to develop the technical requirements that drive the analysis and design of quality technical solutions These solutions must be aligned with business and IT strategies and comply with the organizations architectural standards. Involved in the fu.... (This job is for - Development Jobs in NJ JERSEYCITY Developer - (in Jersey City, NJ)) (Analyst: Systems Analysis, IT Professional, Business Analysis, IVR SQL MS Office in Warren, NJ)

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