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Replacement Information Management Systems And Procedures Support Training Work In
 
Requirement id 107563
Job title Consultant
Job location in Albany, NY
Skills required Desktop Support, Diagnosis And Resolution, REPAIR DESKTOP LEVEL COMPUTER PROBLEMS, Replacement Information Management Syste
Open Date 17-Jun-2020
Close Date
Job type Contract
Duration 30 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screen and Face to Face interview
   Email Recruiter: coolsoft
Job Description Consultant: Desktop Support, Diagnosis And Resolution, REPAIR DESKTOP LEVEL COMPUTER PROBLEMS, Replacement Information Management Syste

Responsibilities

Are you a Tech junkie & IT geek? We have a 30-month project with our client in Albany, NY that requires a Desktop Support, Mid-Level

Will carry out all IT support efforts directed by the designated Information Technology Service personnel.

Day-to-Day Tasks include, but not limited to:

Assess, diagnose, and resolve a wide variety of computer issues both hardware and software related.
Perform hardware repairs on PCs and laptops when necessary, replace parts as needed.
Work directly with ITS staff to develop, test, and apply configurations to the DNA laboratory information management system (DLIMs) following all standards, guidelines, and current processes.
Review and determine solutions to staff software needs and problems.
Assist users with backing up data and the migration to new hardware.
Maintain accurate hardware asset information.
Provide end user training in general computer use and specific software platforms.
Research new technologies.
Conduct end user needs assessments for new technology
Support printers, multifunction devices, and various other peripherals

Mandatory Qualifications:

Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms.
36-60 months – Candidate is able to work independently, without assistance.

Preferred Qualifications:

48 Months of experience troubleshooting and supporting Microsoft Windows XP and higher operating systems.
48 Months of experience working with and supporting Microsoft Office Suite 2007 and higher.
36 months experience writing scripts and modifying existing programs to add or fix functionality.
48 months experience supporting and repairing printers and multifunction devices.
48 months experience creating or updating system support and end user documentation.
48 months of experience troubleshooting and supporting Citrix, VPN, and wireless networking.
24 months experience working in a criminal justice secured environment with access to highly sensitive data
48 months experience working in and supporting a mid to high level enterprise environment.
36 months experience in creating and modifying Access databases

Languages
Must have

English Native or bilingual proficiency

Additional vendor information

Candidates need to meet 60% of the Preferred Qualifications to qualify for the position.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 107563 while calling.
 
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(Consultant: Desktop Support, Diagnosis And Resolution, REPAIR DESKTOP LEVEL COMPUTER PROBLEMS, Replacement Information Management Syste in Albany, NY)
     
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