Facilitation Skills Decision Making Organizational Skills Problem Solving Skills T   Requirement id 62233 Job title Analyst Job location in Columbus, OH Skills required Help Desk Analyst, Communication Skills, Writing Skills, Facilitation Skills Decision Making Orga Open Date 28-Jun-2017 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Help Desk Analyst, Communication Skills, Writing Skills, Facilitation Skills Decision Making Orga Start Date : 07/17/2017 End Date : 06/29/2018 Submission Dead Line : 07/05/2017 Description : ODOT is looking for a Help Desk Analyst (HDA1) for an assignment onsite through the end of the fiscal year 18. Please see attached JD for any additional information. ODOT is requesting that vendors not submit candidates that were previously submitted to ODOT requisitions of recent ODOT HDA1 openings. Local candidates only and onsite interviews are REQUIRED. Do not submit candidates unavailable to interview onsite. Please submit resumes in a word document and remove all personal and vendor information. PLEASE DO NOT reach out to ANY individuals at ODOT regarding this posting nor candidates for this posting. All questions/comments/etc. must be directed to the MSP Team, specifically, Andy Hovest. Contact information can be found below. Thank you in advance for your cooperation and support on this Requirement Description: HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally. This position will function as a highly skilled HDA with specific responsibilities that include: 1. Understanding of Desktop Support and Software Licensing Services. 2. Uses creativity and innovation to automate and streamline processes and procedures. 3. Understands customer support, likes to work with people and can ensure that the customer is satisfied. 4. Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause. 5. Working knowledge of Excel spreadsheets. 1. Strong communication/leadership skills. 2. Strong influence, collaboration and negotiation experience. 3. Ability to collaborate with supporting resources across business and/or functional lines. 4. Have excellent oral and written skills/possess strong meeting and work session facilitation skills. 5. Act as the escalation point for high priority support issues. 6. Ability to interpret end user license agreements. 7. Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets). 8. Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements (Software installation requests). 9. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. 10. Must be knowledgeable in the English language/speak clearly and understandably use the English language. Mandatory Requirements/Time 1. 1 Year I.T experience 2. 1Year Troubleshooting experience 3. 1 Year experience documenting procedures Desired Skills/Time • Service Now experience is desired.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 62233 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), Help Desk Analyst job openings in Columbus, OH Jobs List AGO - Help Desk Analyst 3 (731903) Create date: 19-Mar-2024 start date :04/01/2024 End date :06/30/2024 submission deadline : 03/22/2024 client info :AGO Description : Performs basic workstation troubleshooting and maintenance by collection of informationto respond and or resolve routine tier 1 & 2 problem.... (This job is for - Troubleshooting Jobs in OH Columbus Analyst - (in Columbus, OH)) IT - DOT - Help Desk Analyst 1/HDA1 - 49486 Create date: 23-Oct-2017 Start Date : 11/20/2017 End Date : 06/30/2018 Submission Dead Line : 10/27/2017 Description : Job Title: Help Desk Analyst 1 NTE Rate: $34.72 Will close to submissions: Friday 10/27/2017 at 10:00am EST Interviews: Two onsite interviews. Candidates must be local to central Ohio. Facilitation Jobs in OH Columbus Analyst - (in Columbus, OH)) DOT - Help Desk Analyst 2/HDA2 - 49188 Create date: 05-Oct-2017 Start Date : 10/30/2017 End Date : 06/30/2018 Submission Dead Line : 10/12/2017 Description : Job Title: Help Desk Analyst 2 Will close to submissions: Thursday 10/12/17 at 10:00am EST Interviews: Two onsite interviews. ODOT is looking to add an HDA2 for a project through FY2018.... (This job is for - job Jobs in OH Columbus Analyst - (in Columbus, OH)) IT - DAS - Help Desk Analyst 3/HDA3 - 48150 Create date: 07-Aug-2017 Start Date : 08/28/2017 End Date : 06/29/2018 Submission Dead Line : 08/10/2017 Description : Job Classification: Help Desk Analyst 3 IT Service Desk Analyst (0365/Identity Management)- Tier I/II Manager notes- Please do not submit candidates that do not have experience with Office 3.... (This job is for - PowerShell Troubleshooting Jobs in OH Columbus Analyst - (in Columbus, OH)) IT - DAS - Help Desk Analyst 3/HDA3 - 47697 Create date: 10-Jul-2017 Start Date : 08/01/2017 End Date : 06/29/2018 Submission Dead Line : 07/13/2017 Description : Job Classification: Help Desk Analyst 3 IT Service Desk Analyst (0365/Identity Management)- Tier I/II Manager notes- Please do not submit candidates that do not have experience with Office 3.... (This job is for - PowerShell Jobs in OH Columbus Analyst - (in Columbus, OH))    Help Desk Analyst job openings in other states Jobs List GA DDS - Level 1 IT Help Desk Analyst - (730829) Create date: 15-Mar-2024 Onsite start date :04/15/2024 End date :06/30/2024 submission deadline : 03/20/2024 client info :DDS - IT Description : LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. Call Center envir.... (This job is for - MS Office Jobs in GA Conyers Analyst - (in Conyers, GA)) NSU - Help Desk Analyst 2 - (731254) Create date: 13-Mar-2024 Job Title: NSU - Help Desk Analyst 2 - 100% ON SITE (731254) Onsite start date :03/25/2024 End date :07/08/2024 submission deadline :3/18/2024 client info :NSU Description : Interviews: Initial Web based IVs conducted but IN.... (This job is for - job Jobs in VA Norfolk Analyst - (in Norfolk, VA)) FCBH Desktop Support Analyst (730356) Create date: 27-Feb-2024 Onsite start date :04/01/2024 End date :06/30/2024 submission deadline :03/01/2024 client info :FCG Description : Job Summary: Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with.... (This job is for - Equivalent Jobs in GA Atlanta Analyst - (in Atlanta, GA)) FCBH Desktop Support Analyst (727501) Create date: 09-Jan-2024 Onsite start date :01/29/2024 End date :06/30/2024 submission deadline :01/08/2024 client info : FCG Description : Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues o.... (This job is for - Jobs in GA Atlanta Analyst - (in Atlanta, GA)) FCBH Desktop Support Analyst (722855) Create date: 19-Oct-2023 Onsite start date :11/20/2023 End date :10/18/2024 submission deadline :10/24/2023 client info :FCG Description : Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues o.... (This job is for - Jobs in GA Atlanta Analyst - (in Atlanta, GA))     (Analyst: Help Desk Analyst, Communication Skills, Writing Skills, Facilitation Skills Decision Making Orga in Columbus, OH)

Featured Jobs Data Manager (Jobs in Columbus, Ohio) Business Analyst (Jobs in Columbus, Ohio) Cross Manager (Jobs in Des Moines, Iowa) TOMCAT Consultant (Jobs in Columbia, South Carolina) - Consultant (Jobs in Knoxville, Tennessee) .Net Engineer (Jobs in Columbus, Ohio) ASP.Net NIST Architect (Jobs in Richmond, Virginia) - TechLead (Jobs in Chattanoogatn, Tennessee) - Consultant (Jobs in Trenton, New Jersey) Visio Manager (Jobs in Columbus, Ohio)