Service Desk Analyst (Jobs in Columbus, OH)   Requirement id 137881 Job title Analyst Job location in Columbus, OH Skills required Customer Service Skills, Call Center Experience, Associates Degree, Service Desk Open Date 06-Dec-2022 Close Date Job type Contract Duration 4 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Customer Service Skills, Call Center Experience, Associates Degree, Service Desk start date:12/26/2022 End date: 4+MONTHS from start date submission deadline:12/13/2022 Description: TECHNICAL SKILLS Must Have Customer service background prior Technical experience JOB SUMMARY: The Service Desk position pro… JOB DESCRIPTION: The Service Desk position provides outstanding customer service at all times. The service desks role is to provide technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required. This high volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to our colleagues and the support team. Your daily tasks could also include: Detailed Description: * Provide outstanding service to, and build relationships with Huntington colleagues every day. * Work individually and as a team to meet and exceed established goals, i.e., call handle time goals, availability goals and quality goals * Maintain up to date knowledge on Huntington products, services, technology, and procedures * Compile documentation necessary for effectively fulfilling customer needs * Document all notes required in the appropriate systems so that staff can be educated and prepared in being successful * Follow up with customers to ensure issue has been resolved * Drive initiatives that improve the service desk * Partner with internal support groups in providing the best service to our colleagues * Other duties as assigned Basic Qualifications: * Min 1 year of IT support, customer service and call center experience. This can be a combination of professional work experience, internships, academic projects/ coursework. * Associates Degree Preferred Qualifications: * Candidates must be available to work daytime and evening hours during the week and on some weekends as part of their normal, permanent schedule * Previous banking environment experience preferred * Ability to demonstrate professional verbal communication skills * Ability to quickly resolve complex customer problems using various resources including computer screens and other reference material * Ability to professionally handle irate customers * Ability to use a headset and to sit for long periods of time * Experience with Microsoft Office applications and the Internet * A+ and Network+ certifications * HDI certifications   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 137881 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), Customer Service Skills job openings in Columbus, OH Jobs List Technical Product Specialist - 58503 Create date: 16-Aug-2021 Responsibilities: Our Client in Columbus, Ohio is seeking an experienced Technical Product Specialist for a long-term contract role CANDIDATES MUST BE LOCAL TO CENTRAL OHIO FOR CONSIDERATION DESCRIPTION 5 to 6 years Preferred Education: 4 year college degree or equivalent technical .... (This job is for - job Jobs in OH Columbus Specialist - (in Columbus, OH)) Technical Product Specialist - 58502 Create date: 16-Aug-2021 Note: * Our Client in Columbus, Ohio is seeking an experienced Technical Product Specialist for a long-term contract role * CANDIDATES MUST BE LOCAL TO CENTRAL OHIO FOR CONSIDERATION * Interview:in-person DESCRIPTION Years of Relevant Experience: 7 to 8 years Pref.... (This job is for - job Jobs in OH Columbus Specialist - (in Columbus, OH)) Technical Project Manager - 58407 Create date: 23-Jul-2021 Note: * CANDIDATES MUST BE LOCAL TO CENTRAL OHIO FOR CONSIDERATION Responsibilities: Our Client in Columbus, Ohio is seeking an experienced Technical Project Manager for a contract role CANDIDATES MUST BE LOCAL TO CENTRAL OHIO FOR CONSIDERATION The Product Specialist/PM is the expert for a tech.... (This job is for - Analytical Skills Jobs in OH Columbus Manager - (in Columbus, OH)) Business Analyst 2/BA2 - 77322 Create date: 06-Nov-2020 start date:12/7/2020 End date:06/30/2021 submission deadline:Wed Nov. 11 @ 10am EST client info : DAS Note: * Interviews: TEAMS video Description: Candidate will support the Ohio Benefits and Medicaid programs by pe.... (This job is for - job Jobs in OH Columbus Analyst - (in Columbus, OH))    Customer Service Skills job openings in other states Jobs List Technical Architect III -129483 Create date: 25-Apr-2024 No of Submissions : 2 start date : 05/24/2024 End date : 06/30/2024 submission deadline : 5/2/24 at 4:00PM CST client info : DOA Note: * Interview Process: Teams * Duration of the Contract: Until 6/30/24 with extensions likely. * Onsite or Remote? Candidat.... (This job is for - job Jobs in WI Madison Architect - (in Madison, WI)) Administrative Services Assistant - 62435 Create date: 25-Mar-2024 start date : 04/01/2024 End date :06/30/2024 submission deadline : 03/29/2024 client info : TN DHS Note: * Position Location: Hybrid Description : under general supervision, is responsible for professional staff work of rou.... (This job is for - Email Jobs in TN Kingsport Administrator - (in Kingsport, TN)) Administrative Services Assistant -62394 Create date: 18-Mar-2024 start date : 04/01/2024 End date :07/31/2024 submission deadline :03/22/2024 client info : TN DOH Note: * Position Location: On Site Description : 73162 Job Code 73162 Summary: under general supervision, is responsible fo.... (This job is for - job Jobs in TN Nashville Administrator - (in Nashville, TN)) NCDIT - Service Support Analyst- Expert (730982) Create date: 06-Mar-2024 Remote start date :03/18/2024 End date :06/30/2024 submission deadline : 03/07/2024 client info : NCDIT Description : **This is a remote position. The DIT Service Desk is the 24×7x365 single point of contact for customer submi.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC)) Help Desk II -127504 Create date: 06-Mar-2024 start date : 03/18/2024 End date : 06/30/2024 submission deadline :3/8/24 at 4:00PM CST client info : DOC Note: * Interview Process: Virtual Interviews (audio and video on) via Microsoft Teams. Interview duration 45 minutes. One round. * Duration: Through 6/30/24 with extensions.... (This job is for - Troubleshooting Jobs in WI Madison Consultant - (in Madison, WI))    Customer Service Skills job openings in OH Jobs List FISVJP00008664 - ETG - Business Analyst Create date: 11-Dec-2013 ** Only W2 Employee - No Subcontracting ** Can submit only Green Card and Citizens ** Can submit at higher rate *** Over Time is paid at 1.420 times OT - Extra Hours on Weekdays and Saturdays *** Double Time is paid at 2.0 times DT - Hours worked on Sundays Enterprise serv.... (This job is for - job Jobs in OH Dublin Analyst - (in Dublin, OH)) (Analyst: Customer Service Skills, Call Center Experience, Associates Degree, Service Desk in Columbus, OH)

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