Specialist (Jobs in Columbus, OH)   Requirement id 119633 Job title Specialist Job location in Columbus, OH Skills required MS Visio, Problem Solving Skills, Communication Skills, Open Date 06-Oct-2021 Close Date Job type Contract Duration 8 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Specialist: MS Visio, Problem Solving Skills, Communication Skills, Description: Responsibilities Our client in Columbus Ohio is seeking a Sr. Service Desk Plus Specialist. CANDIDATES MUST BE LOCAL TO CENTRAL OHIO OR ABLE TO RELOCATE BY DAY ONE FOR CONSIDERATION. A Sr. Service Desk Plus Specialist maintains and upgrades core infrastructure technologies and systems to ensure that systems do not fail. Ensures the proper operation of core infrastructure via highly trained and skilled system administration. Responsibilities: Primarily provides support for ServiceDesk Plus system, configures request and service catalog, workflows, asset management, upgrades, develops, onboards staff, departments, and processes. Identify, repair, and/or resolving Service Desk Plus configuration and system issues providing timely resolution and effective solutions of support issues while following enterprise standards. Collaborate with IT teams and key business partners to troubleshoot complex systems issues and provide solutions, as appropriate. See and present the big picture and offer solutions to make it better to both fellow engineers and business facing customers. Provide consultation and technical advice on Service Desk Plus planning, engineering, and architecture for systems by assessing the implications of IT strategies .• Provide recommendations and input on options, risks, costs, and benefits for Service Desk Plus system design. Evaluate existing systems making recommendations on resources required to maintain service levels. Evaluate new service options in Service Desk Plus, identify issues and impacts, and provide recommendations on feasibility and ROI. Collaborate with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and sustainable design in Service Desk Plus. Proactively monitor the Service Desk Plus system. Make recommendations for strategic changes in Service Desk Plus configurations to improve technical configuration, data integrity and security, and/or to deliver improved applications utility to the end users. Evaluate requirements to provide appropriate technical specifications and solutions. Create, test and maintain solutions for the technology needs of the enterprise. Build strong relationships with the Service Desk, the Infrastructure team, and other IT teams. Optimize existing solutions in Service Desk Plus and provide improvement feedback to IT teams. Design and develop new configurations and smart alerts. Perform system reviews, evaluate implementations, and provide feedback about potential improvements Provide technical mentoring and knowledge sharing to team members. Define and evangelize system optimizations and best practices to improve reliability and performance of Service Desk Plus. Develop automation, processes, and tools designed to make responding to and resolving incidents simpler and more robust. Formalize documentation (policies, procedures, diagrams, engineering specifications) to ensure business continuity and smooth operations as well as preparing professional engagement documentation (statements of work, project plan cost benefit analysis, recommendations. Identify and proactively seeking opportunities to implement process improvements, documents technical diagrams and procedures. Languages Must have English Native or bilingual proficiency Experience required Qualifications: Four-year college degree in Information Systems/Technology, Computer Science, Computer Engineering, or a related field or equivalent and demonstrated experience in Service Desk Plus. Progressive IT experience in areas of service desk software and processes. Experience in service desk or end-user support desirable. Experience setting up ManageEn   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 119633 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), MS Visio job openings in Columbus, OH Jobs List Project Manager - 59372 Create date: 11-Feb-2022 Description: Responsibilities Our client in Columbus Ohio is seeking a Project Manager for a contract role. Candidates must be local to central Ohio or relocated by day one for consideration. Top skills required for the Project Manager: 8 years verifiable and demonstrable experience as a fu.... (This job is for - UML Jobs in OH Columbus Manager - (in Columbus, OH)) Business Analyst 5/BA5 _ 68930 Create date: 10-Feb-2020 Start Date : 03/09/2020 End Date : 06/30/2020 Submission Deadline : 02/12/2020 at 10:00am EST Client Info : DMR Description : The Business Analyst (BA) at DODD will provide program technical assistance to state and contracted information technology professionals durin.... (This job is for - job Jobs in OH Columbus Analyst - (in Columbus, OH)) Business Analyst -357062 Create date: 25-Feb-2014 Description: The Agency is seeking a Sr. BA to document the collaborative project scope and requirements for OHPO. Required Skills: * All roles specified in BA1 &BA2 plus the following : * Experience documenting of functional business requirements from stakeholders * Experience documenting of technical re.... (This job is for - GIS Jobs in OH Columbus Analyst - (in Columbus, OH))    MS Visio job openings in other states Jobs List DCH Medicaid Enterprise System Release Manager (728512) Create date: 31-Jan-2024 Hybrid start date :02/01/2024 End date :12/31/2025 submission deadline :2/5/2024 client info :DCH Description : The selected candidate must reside in Georgia to start and continue this role. The Georgia Department of Communi.... (This job is for - Smartsheet Jobs in GA Atlanta Manager - (in Atlanta, GA)) NJATCSU BSC3 (727040) Create date: 10-Jan-2024 Hybrid start date :01/07/2024 End date :02/03/2024 submission deadline :1/12/2024 client info :Judiciary Description : Engagement will be Extended EXCELLENT Written And Verbal Communication REQUIRED RESPONSIBILITI.... (This job is for - job Jobs in NJ Trenton Consultant - (in Trenton, NJ)) Project Manager - 430 Create date: 31-Oct-2023 Start date :11/15/2023 Submission deadline : 11/10/2023 Note : * Position is Hybrid, minimum 2 days a week onsite. Remote days are expected to be in a adequate home office, following standard County work hours Description : ------------------------------------------------------ Project Manager.... (This job is for - MS Office Jobs in MI Pontiac Manager - (in Pontiac, MI)) ITSAC 304137365 Process Improvement Manager 3 -SP Create date: 05-May-2023 Bid URL: https://dir.my.site.com/itsacvendor/s/itsac-vendor-response/a588z000000744pAAA/304137365?tabset-57d77=3 Note: Online Submission Note: Total estimated hours per Candidate shall not exceed 1920 hours Note: The RTR should signed by the Candidate Submission Deadline: 5/14/2023 5:00 pm CT Start Date: 6/1/202.... (This job is for - job Jobs in TX Austin Manager - (in Austin, TX)) NJATCSU Business Systems Consultant New (703545) Create date: 09-Feb-2023 Hybrid Start date :02/05/2023 End Date :07/01/2023 Submission deadline :2/14/2023 Client Info :Judiciary Description : --------------------------------------------- Note: Position is remote but candidates need to work onsite 1-2Xs Wk. Position will be extended. Excellent co.... (This job is for - job Jobs in NJ Trenton Consultant - (in Trenton, NJ))     (Specialist: MS Visio, Problem Solving Skills, Communication Skills, in Columbus, OH)

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