MS Dynamics 365 Windows MS Access Active Directory PowerShell SCCM Customer Servic   Requirement id 146854 Job title Analyst Job location in Dauphin County, PA Skills required Computer Information System, MS Certified System Technician, Field Experience, MS Dynamics 365 Windows MS Access Active Open Date 16-Apr-2024 Close Date Job type Contract Duration 2 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Computer Information System, MS Certified System Technician, Field Experience, MS Dynamics 365 Windows MS Access Active Start date :04/29/2024 End Date : 06/30/2024 Submission deadline : 04/17/2024 Client Info : Treasury Description : ------------------------------------------------------ ***An initial virtual interview via Teams with video-enabled will be conducted, followed up by a mandatory in-person interview for the position.*** ***Local candidates are preferred. This position is located in downtown Harrisburg. Parking within walking distance will be available to the selected candidate as this position is offered free parking by Treasury.*** ***Compliant PATCH background check will be required for the candidate selected to fill this position.*** ***This positions forthcoming PO will run through 6/30/2025.*** Summary: The Help Desk Analyst analyzes and troubleshoots computer support problems and applies an understanding of computer software and hardware products and services to resolve user problems. The Help Desk Analyst is knowledgeable on the usage and support of the products that run on the Windows operating system. The Help Desk Analyst provides hands-on technical assistance to business and technical users and investigates and resolves computer software and hardware problems for users. The Help Desk Analyst serves as a contact for level 1 support and assists users who are experiencing issues using computer software, hardware, and operating systems, escalating issues, as necessary. The Help Desk Analyst determines whether issues are caused by hardware, software, or system and answers questions, applying knowledge of computer software, hardware, systems, and procedures. The Help Desk Analyst also participates in infrastructure projects such as operating system upgrades, asset renewal initiatives, and application roll outs. Up to 25% will be spent on field/project activities. Education: 4-year college degree in Computer Information Systems or equivalent technical study Microsoft certifications preferred Requirements: Excellent verbal and written communication skills Ability to work both independently and team environment Strong customer service mindset Microsoft 365/Windows OS - Windows 10 Microsoft Edge support Microsoft SharePoint Online experience Microsoft Dynamics 365 Customer Service Personal Computer Desktop, Laptop, Mobile devices Network Printers Microsoft Access & PowerPoint 365 Google Chrome and Mozilla Firefox Power Shell Active Directory Windows Hello for Business Windows Server Microsoft Configuration Manager (SCCM) Networking (wired and wireless) Network Security concepts Description: Receives calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Ascertains the nature of problem, determine whether problem is caused by hardware such as modem, printer, cables, or telephone, and log in tracking system. Escalates problems in accordance with defined procedures. Assists users through problem solving steps. Uses technical databases to research problems, and talks with co-workers to research problem and find solution. Tests software and hardware for troubleshooting and problem resolution. Able to diagnose and detect correct equipment errors and repair products by replacing worn or broken parts, and making technical adjustments. Makes appropriate use of reference publications and diagnostic aids in resolving technical problems. Assists in coordination of changes, upgrades, and new products, ensuring systems will ope   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 146854 while calling.   Other jobs in PA: Dauphin (1), Dauphin County (3), Downingtown (2), Glen Milla (1), Harribsurg (1), Harrisburg (47), Horsham (6), Malvern (2), Pennsylvania (13), Phila (2), Philadelphia (16), Pittsburgh (1), Radnor (2), Reading (1), Sharon (3), WAYNE (1), West Cheste (1), West Chester (33), Computer Information System job openings in Dauphin County, PA Jobs List Treasury - Core SA1 (646867) Create date: 11-Mar-2021 Start Date :03/22/2021 End Date :12/31/2021 Submission Deadline :03/16/2021 Client Info : Treasury Note : * Comment: The agencys requested this req be rereleased in order to get more competent candidates. They did not want to interview anyone in the first iteration of this req. <.... (This job is for - Help Desk Jobs in PA DauphinCounty Consultant - (in Dauphin County, PA))    Computer Information System job openings in other states Jobs List GA DDS - Developer (713162) Create date: 14-Jun-2023 Onsite Start date :07/04/2023 End Date :06/28/2024 Submission deadline :06/20/2023 Client Info : Description : ------------------------------------------------------* MUST BE LOCAL TO METRO ATLANTA AREA* *Onsite from day 1 This is a Developer position supporting confi.... (This job is for - job Jobs in GA Conyers Developer - (in Conyers, GA)) NCDOT - Technical Specialist- Mid Level (710352) Create date: 11-May-2023 Hybrid Start date :06/05/2023 End Date :06/04/2024 Submission deadline :05/16/2023 Client Info :NCDOT Description : **The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. *** Contractors who live o.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) GA DDS IT Support Specialist 1 (703546) Create date: 02-Feb-2023 Onsite Start date :02/20/2023 End Date :06/30/2023 Submission deadline :02/07/2023 Client Info :DDS Description : --------------------------------------------- *Must Be Local to Metro Atlanta* **Professional certification (e.g., A+, Network+, Cloud+ or equivalent) MUST UPLO.... (This job is for - Software Jobs in GA Conyers Specialist - (in Conyers, GA)) GA DPH Help Desk Analyst 2 (689398) Create date: 04-Aug-2022 Start date :08/22/2022 End Date :06/30/2023 Submission deadline :08/09/2022 Client Info :DPH Description : Candidates MUST be local to Metro Atlanta The IT Infrastructure Team is seeking an experienced, self-motivated Helpdesk Analyst II with demonstrated competence and thought leade.... (This job is for - job Jobs in GA Decatur Analyst - (in Decatur, GA)) IA-DPD-DS2-Desktop Support (642581) Create date: 05-Jan-2021 Start Date :01/18/2021 End Date :12/15/2021 Submission Deadline :01/11/2021 Client Info : DPD: Department of Public Defense Note : * IA-DPD-DS2-Desktop Support/Distance Learning Classroom Manager (642581) * Agency Interview Type : Web Cam Interview Only Descriptio.... (This job is for - Visual Basic Jobs in IA Johnston Consultant - (in Johnston, IA))     (Analyst: Computer Information System, MS Certified System Technician, Field Experience, MS Dynamics 365 Windows MS Access Active in Dauphin County, PA)

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