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Change Management ITIL Problem Management Reporting Written And Oral Communication
 
Requirement id 132571
Job title Consultant
Job location in Dauphin County, PA
Skills required Technical Applications, Computer Science, Project Management, Change Management ITIL Problem Managemen
Open Date 16-Mar-2022
Close Date
Job type Contract
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Technical Applications, Computer Science, Project Management, Change Management ITIL Problem Managemen

Start Date :04/04/2022

End Date :06/30/2022

Submission Deadline: :03/21/2022

Client Info: PennDOT

Description:

***This requisitions current PO is funded through 6/30/22, so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs. Historically additional funding should then last a year and occur from 7/1/22-6/30/23.***
***Start date for this position is by early-April (PennDOT has some flexibility).***
***The method of interview is preferably in-person; however, a virtual interview conducted via Teams, with the candidates participation with video-enabled, may be considered.***
***This position will be on an hybrid work schedule (remote and onsite at The Server Farm). The exact work schedule will be conveyed during the interview. Candidates need to reside within a two to three hour traveling distance from The Server Farm in Harrisburg, PA. The individual in this position will pick up their commonwealth-issued equipment from The Server Farm and badging could very well be done that day too.***


PennDOT seeks a Project Manager with 4 to 5 years of relevant experience in large or enterprise IT systems using new and emerging technologies. The prospective candidate will be required to operate under limited supervision and provides technical team guidance and coordination for all facets of the project work involved in the development and maintenance of the PennDOT Information Technology systems.

Education:
• Required
1. A Bachelors degree in a technical field of study or equivalent.
• Preferred
1. A Bachelors degree in Information Systems, Computer Science, or a related technology discipline.

Experience:
• Required
1. Formal training in project management or 4 to 5 years of project management experience.
2. Demonstrated proficiency in project management techniques/methodology and coordination of technical teams and resources.
3. A working knowledge of IT Change Management.
4. A working knowledge of ITIL processes and procedures.
5. Ability to complete job duties with limited supervision.
6. Ability to perform problem analysis/resolution.
7. Highly effective oral and written communication skills with all levels of an organization.
8. Prepare regular project status reports for senior management.
9. Ability to effectively coordinate technical teams to achieve project goals.
10. Demonstrated proficiency with interpersonal and customer service skills.
11. Ability to work effectively in a cross functional team environment.
12. Demonstrated proficiency with Microsoft Office and Office 365 products (e.g., Project, Word, Excel, PowerPoint, Visio, etc.) including working with advanced formulas and pivot tables and charts in Excel.
• Preferred
1. PMP certification and 4 to 5 years of experience using formal project management methodologies in a large or enterprise level Information Technology system environment.
2. A thorough understanding of IT hardware/software configuration.
3. A thorough understanding and demonstrated proficiency of IT Change Management. Experience in working with at least one industry standard change management tool (e.g., Remedy IT Service Management, ServiceNow, etc.).
4. A thorough understanding of ITIL processes, procedures, tasks, and checklists for IT service management (ITSM).
5. High level of proficiency in effective problem solving.
6. Expert knowledge level in Microsoft Office and Office 365 products (e.g., Project, Word, Excel, PowerPoint, Visio, etc.) including a thorough knowledge and experience developing VBA (Visual Basic for Applications) macros.

Role Description:
1. Works closely with the PennDOT team technical managers and business users to plan, organize, schedule and status the project work of highly
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 132571 while calling.
 
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(Consultant: Technical Applications, Computer Science, Project Management, Change Management ITIL Problem Managemen in Dauphin County, PA)
     
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