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PC Desktop Hardware And Operating Systems MS Windows Consultant
(Jobs in Dauphi
 
Requirement id 137586
Job title Consultant
Job location in Dauphin County, PA
Skills required PC-Based Software, PC Support And Trouble Shooting, PC Software And Hardware, PC Desktop Hardware And Operating System
Open Date 16-Nov-2022
Close Date
Job type Contract
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: PC-Based Software, PC Support And Trouble Shooting, PC Software And Hardware, PC Desktop Hardware And Operating System

Start date :11/14/2022

End Date :06/30/2023

Submission deadline :11/27/2022

Client Info :PennDOT

Description :
---------------------------------------------

Provide workstation, laptop, and Mac support; including deployment, configuration, and troubleshooting.

***This requisition requires only a virtual interview via Teams with video-enabled.***
***Client would prefer candidates local to the Harrisburg, PA Area.***
***Regards to the RTR end date please enter 6/30/23. Contract end date is dependent on the final schedule and projected needs.***
***Start date for this position is as soon as possible.***


Candidate will be a member of the District 7 Support Team located in Harrisburg. This team member will report daily to PEMA Headquarters (located at 1310 Elmerton Ave, Harrisburg, PA 17110) with the possibility of assisting at other facilities within the District 7 coverage area around Harrisburg. First two weeks of employment will be 100% onsite on the 4th floor of The Keystone Building (located at 400 North Street, Harrisburg, PA 17120) for training purposes. There is metered parking for the Keystone Building. There is free parking at PEMA HQ. The work hours for this position will be 8 AM – 4 PM with an half hour "working" lunch. (FYI the actual work times may be subject to change by no more than an half hour before or after).

All security, health and safety requirements of the PEMA facility must be met by the candidate. Mask mandates are in place.

This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for maintaining device compliance and health; this includes tracking down PCs that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues.

Essential Responsibilities
• Monitor incident queues for issues and take ownership and assist customers as required
• Keep all support tickets up to date and well documented
• As required, provided documentation on issue resolution for other teams
• Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 137586 while calling.
 
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(Consultant: PC-Based Software, PC Support And Trouble Shooting, PC Software And Hardware, PC Desktop Hardware And Operating System in Dauphin County, PA)
     
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