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Troubleshoot MS OFFICE 365 Consultant
(Jobs in Dauphin County, PA)
 
Requirement id 146368
Job title Consultant
Job location in Dauphin County, PA
Skills required PC Hardware, Active Directory, MICROSOFT WINDOWS, Troubleshoot MS OFFICE 365
Open Date 18-Mar-2024
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: PC Hardware, Active Directory, MICROSOFT WINDOWS, Troubleshoot MS OFFICE 365

Start date : 02/12/2024

End date : 06/30/2024

Submission deadline : 03/21/2024

Client info : PennDOT

Note :

* This requisition requires only a virtual interview via Teams with video-enabled.

* Client would prefer candidates local to the Harrisburg, PA Area.***

Description :

This team member will report daily 100% onsite to the 4th floor of The Keystone Building (located at 400 North Street, Harrisburg, PA 17120).
There is metered, on-street/parallel parking in front of and around the building. PennDOT is not responsible for parking costs. The work hours for this position will be 8 AM – 4:30 PM ; half hour lunch hour can be taken anytime between 11 AM – 12:30 PM.

Dress Code: Business/Casual. No shorts, flip flops, graphic t-shirts, etc.. Khakis, jeans, polos, casual athletic shoes are okay.



Candidate will be a member of the Workstation Support Team located in Central Office/Harrisburg. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for maintaining device compliance and health; this includes tracking down PCs that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues.


Essential Responsibilities
• Monitor incident queues for issues and take ownership and assist customers as required
• Keep all support tickets up to date and well documented
• As required, provided documentation on issue resolution for other teams
• Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 146368 while calling.
 
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(Consultant: PC Hardware, Active Directory, MICROSOFT WINDOWS, Troubleshoot MS OFFICE 365 in Dauphin County, PA)
     
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