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ITIL Problem Analysis And HardwareSoftware Configuration Project Lead Cross Functi
 
Requirement id 135814
Job title Developer
Job location in Dauphin County, PA
Skills required Bachelor Degree In Computer Science, Project Management Professional; CSM;, IT Management, ITIL Problem Analysis And HardwareSoftwa
Open Date 16-Aug-2022
Close Date
Job type Contract
Duration 9 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Developer: Bachelor Degree In Computer Science, Project Management Professional; CSM;, IT Management, ITIL Problem Analysis And HardwareSoftwa

Start date :09/06/2022

End Date :06/30/2023

Submission deadline :08/17/2022

Client Info :PennDOT

Description :

***This requisitions current PO is funded through 6/30/23, so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs.***
***Please do not submit candidates from previously released req # 678262.***
***The method of interview is preferably in-person; however, a virtual interview conducted via Teams, with the candidates participation with video-enabled, may be considered.***
***This position will be on an hybrid work schedule (remote and onsite at The Server Farm). The exact work schedule will be conveyed during the interview. Candidates need to reside within a two to three hour traveling distance from The Server Farm in Harrisburg, PA. The individual in this position will pick up their commonwealth-issued equipment from The Server Farm and badging could very well be done that first day too.***
***Please note that work is hybrid, but if staff is ordered back to the office the individual will also be required to come in.***


The prospective PM candidate will be required to operate under limited supervision and provides technical team guidance and coordination for all facets of the project work involved in the development and maintenance of the PennDOT infrastructure and operations IT systems.

Education:
• Required
1. A Bachelors degree in a technical field of study or equivalent.
• Preferred
1. A Bachelors degree in Information Systems, Computer Science, or a related technology discipline.

Experience:
• Required
1. Formal training in project management or 4 to 5 years of project management experience.
2. Demonstrated proficiency in project management techniques/methodology and coordination of technical teams and resources.
3. A working knowledge of IT Change Management.
4. A working knowledge of ITIL processes and procedures.
5. Ability to complete job duties with limited supervision.
6. Ability to perform problem analysis/resolution.
7. Highly effective oral and written communication skills with all levels of an organization.
8. Prepare regular project status reports for senior management.
9. Ability to effectively coordinate technical teams to achieve project goals.
10. Demonstrated proficiency with interpersonal and customer service skills.
11. Ability to work effectively in a cross functional team environment.
12. Demonstrated proficiency with Microsoft Office and Office 365 products (e.g., Outlook, Project, Word, Excel, PowerPoint, Visio, etc.) including working with advanced formulas and pivot tables and charts in Excel.
• Preferred
1. PMP certification and 4 to 5 years of experience using formal project management methodologies in a large or enterprise level infrastructure and operations IT system environment (i.e., not software development project management for IT systems).
2. A thorough understanding of IT hardware/software configuration as it applies to infrastructure and operations.
3. A thorough understanding and demonstrated proficiency of IT Change Management. Experience in working with at least one industry standard change management tool (e.g., Remedy IT Service Management, ServiceNow, etc.) as a change coordinator.
4. A thorough understanding of ITIL processes, procedures, tasks, and checklists for IT service management (ITSM).
5. High level of proficiency in effective problem solving.
6. Expert knowledge level in Microsoft Office and Office 365 products (e.g., Outlook, Project, Word, Excel, PowerPoint, Visio, etc.) including a thorough knowledge and experience developing VBA (Visual Basic for Applications) macros.

Role Description:
1. Designated as the Change Management Change Coordinator for the teams and proje
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 135814 while calling.
 
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(Developer: Bachelor Degree In Computer Science, Project Management Professional; CSM;, IT Management, ITIL Problem Analysis And HardwareSoftwa in Dauphin County, PA)
     
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