Stakeholder Analysis Interpersonal Skills Analyst (Jobs in COLUMBIA, SC)   Requirement id 144026 Job title Analyst Job location in Columbia, SC Skills required Business Processes, Data Mapping, Written And Oral Communication Skills, Stakeholder Analysis Interpersonal Skill Open Date 25-Oct-2023 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Business Processes, Data Mapping, Written And Oral Communication Skills, Stakeholder Analysis Interpersonal Skill Start date : 11/27/2023 End Date : 6-12 MONTHS from the start date. Submission deadline : 10/31/2023 Client Info : Housing, Finance & Development Authority Note : * INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? - IT, HR and Program Area specific personnel will likely conduct one to as many as three interviews. Initial interviews may be over video conference or may be in person as yet to be determined. * SCHEDULE INTERVIEW: How soon can you schedule an interview (date / times)? - AS SOON AS POSSIBLE Description : THIS POSITION WILL REPORT TO THE IT DIRECTOR AND WILL BE THE LEAD IN PERFORMING DATA MAPPING AND QUALITY ASSURANCE FOR THE FINAL STAGES OF A SOFTWARE IMPLEMENTATION WITHIN AN INTERNAL BUSINESS PROGRAM AREA. POSITION WILL INTERFACE WITH THE PROJECT MANAGER, PROJECT SPONSOR, VENDOR AND INTERNAL PROJECT STAFF. WILL BE RESPONSIBLE FOR RECORDING PROBLEMS AND OPENING HELPDESK TICKETS ON THE SOFTWARE VENDOR TICKETING SYSTEM. WILL LOOK FOR ANY AREAS WHERE MODIFICATIONS OR CHANGES COULD BE MADE TO THE SOFTWARE TO MEET OR SUBSTANTIALLY IMPROVE THE PROGRAM AREA FUNCTIONALITY. THIS POSITION WILL ASSIST THE INTERNAL STAFF USING THE PRODUCT IN MAPPING A COMPLEX SPREADSHEET TO THE SOFTWARE DATA FIELDS FOR THE BUSINESS FUNCTIONS AND LOOKING FOR OPPORTUNITIES TO MAKE IMPROVEMENTS IN INTERNAL PROCESSES AND PROCEDURES AS WELL AS OPPORTUNITIES TO IMPROVE THE CONSUMER SATISFACTION WITHIN THE PROGRAM AREA. THIS POSITION WILL ALSO WORK WITH SUBJECT MATTER EXPERTS WITH THE PROGRAM AREA TO IDENTIFY PAIN POINTS WITHIN THE SOFTWARE THAT MAY NEED TO BE ADDRESSED BY MODIFICATIONS. THIS POSITION WILL BE WORKING WITH SOFTWARE VENDOR AND INTERNAL STAFF TO RECOMMEND IMPROVEMENTS TO BUSINESS PROCESSES, PROCEDURES AND SOFTWARE FUNCTIONALITY. DAILY DUTIES / RESPONSIBILITIES: • BUSINESS PROCESS – SOFTWARE MAPPING • BUSINESS PROCESS REVIEW, PROPOSE BUSINESS PROCESS AND PROCEDURE IMPROVEMENTS • ENTERPRISE SOFTWARE REVIEW, QUALITY ASSURANCE ANALYSIS • WORKING WITH STAFF ON RESOLVING PAIN POINTS WITH ENTERPRISE SOFTWARE FUNCTIONALITY, DAILY REPORTING AND TRACKING OF HELPDESK TICKETS • PROPOSE ENTERPRISE SOFTWARE IMPROVEMENTS AND MODIFICATIONS • LIAISON BETWEEN AGENCY PROJECT MANAGER, SOFTWARE VENDOR, AGENCY PROGRAM AREA STAFF • PROVIDE PRESENTATIONS, DOCUMENTATION, CORRESPONDENCE, REPORTS FOR USE AS SOFTWARE CHANGE ORDERS AND/OR STATEMENTS OF WORK FOR MODIFICATIONS TO SOFTWARE • PROVIDE DOCUMENTATION AND TRAINING FOR ANY RECOMMENDED CHANGES TO BUSINESS PROCESSES REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): • BUSINESS PROCESS & DATA MAPPING • QUALITY ASSURANCE TESTING • BUSINESS PROCESS TESTING & IMPROVEMENT • PROCESS & PROCEDURE DOCUMENTATION • STATEMENTS OF WORK, CHANGE ORDERS OR SOFTWARE MODIFICATION REQUESTS • ORAL AND WRITTEN COMMUNICATION SKILLS • INTERPERSONAL, CONSULTATIVE, PRESENTATION & FACILITATION SKILLS • ANALYTICAL THINKING AND PROBLEM SOLVING • DETAIL ORIENTED, ACCURATE AND ORGANIZED • KNOWLEDGE OF BUSINESS STRUCTURE • STAKEHOLDER ANALYSIS AND REPORTING PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): • ANALYSIS OF TECHNICAL ISSUES • PROBLEM SOLVING AND ATTENTION TO DETAIL • CUSTOMER SERVICE AND ASSESSING CUSTOMER SUPPORT NEEDS • TEAMWORK • ABILITY TO LEARN NEW SOFTWARE/HARDWARE AND TROUBLESHOOTING • ORGANIZATION AND DOCUMENTATION • ASSET MANAGEMENT • IDENTIFYING PROCESS IMPROVEMENTS • PRIORITIZING AND SCHEDULING • TIME MANAGEMENT • CLEAR AND CONCISE EMAIL AND REPORTS • WORK INDEPENDENTLY WHILE FOLLOWING ESTABLISHED PROCEDURES AND GUIDELINES • APPLICATION SUPPORT • END USER SUPPORT   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 144026 while calling.   Other jobs in SC: Beaufort (1), Blythewod (2), Blythewood (3), Charleston (17), Columbia (37), Greenville (4), Hartsville (2), North Charleston (2), Overland Park (1), San Francisco (1), SENECA (4), South Carolina (1), Spartanburg (3), Unknown (2), Business Processes job openings in Columbia, SC Jobs List Business Analyst - Advanced - 11186-1 Create date: 10-Apr-2024 Start date : 4/29/2024 Submission deadline : 4/17/2024 Client info : Department of Health and Human Services Note : * INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/v)? - The interviews will be conducted via Microsoft Teams. Video will be required. .... (This job is for - Medicaid Jobs in SC Columbia Analyst - (in Columbia, SC))    Business Processes job openings in other states Jobs List Business Analyst - 128240 Create date: 14-Mar-2024 Start date : 3/15/2024 End date : 3/14/2025 Submission deadline : 3/21/2024 3:00:00 PM Client info : MDCPS Note : * Onsite 1 week per month Description : Collaborate with MDCPS functional leads and SMEs to understand, inde.... (This job is for - job Jobs in MS Jackson Analyst - (in Jackson, MS)) Business Analyst 3 - 127176 Create date: 14-Feb-2024 Start date : 03/11/2024 End date : 6 Weeks from projected start date Submission deadline : 2/20/2024 3:00PM CST. Client info : DESE Note : * Interview Process: WebEx interviews * Duration of the Contract: 6 weeks * Onsite or Remote? 100% remote. .... (This job is for - job Jobs in MO JeffersonCity Analyst - (in Jefferson City, MO)) DBHDS - Business Systems Analyst (727736) Create date: 01-Feb-2024 Job Title : DBHDS - Business Systems Analyst - documenting process & workflows (727736) Start date : 02/19/2024 End date : 09/30/2024 Submission deadline : 2/7/2024 Client info : DBHDS Note : * Hybrid Description : .... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) Business Analyst 5 - 126128 Create date: 11-Jan-2024 Start date : 02/05/2024 End date : 02/04/2025 Submission deadline : 1/17 at 10AM EST. Client info : End User Support Note : * Interviews: MS Teams video interview with camera ON. * Duration: 1 year with possible extension * Position location: Lansing, MI. Hybrid Role.... (This job is for - RFP Jobs in MI Lansing Analyst - (in Lansing, MI)) Project Manager - FR103865a Create date: 02-Aug-2023 start date : 08/14/2023 End date : 06/28/2024 submission deadline : 08/04/2023 client info : OIT Note : * Position Location : Remote Description : The purpose of this position is to successfully support cross-functional scr.... (This job is for - Stakeholders Project Manager Jobs in CO Denver Manager - (in Denver, CO))     (Analyst: Business Processes, Data Mapping, Written And Oral Communication Skills, Stakeholder Analysis Interpersonal Skill in Columbia, SC)

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