Customer Service Ticketing Systems Application Support MS Office MS Outlook Analys   Requirement id 146194 Job title Analyst Job location in Columbia, SC Skills required Interpersonal Skills, Written And Verbal Communication Skills, MS Sharepoint, Customer Service Ticketing Systems Appli Open Date 06-Mar-2024 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Interpersonal Skills, Written And Verbal Communication Skills, MS Sharepoint, Customer Service Ticketing Systems Appli Start date : 03/29/2024 Submission deadline : 3/13/2024 Client info : Health & Environmental Control Department (DHEC) Note : * INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? - An interview panel will conduct one initial round of in person, video, or phone conference interviews. If no candidate is selected a second round of interviews will be conducted. Potential candidates, not initially selected, will not be disqualified until an offer is made and accepted. * SCHEDULE INTERVIEW: How soon can you schedule an interview (date / times)? - After the closing date the top candidates will be notified of scheduled interview times. Description : The individual will ensure systems are set up and supported following industry best practices to ensure strategic initiatives and compliance with federal and state regulatory laws and ensure business continuity. This position will be a part of the team responsible for implementing and supporting the Public Health Licensing system as well as other Public Health technology initiatives. Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed. DAILY DUTIES / RESPONSIBILITIES: Emphases for the Systems Analyst candidate will be the ongoing implementation and support of the Public Health Licensing System, and other upcoming enhancements. The Systems Analyst will need to learn the system capabilities and become an expert in that system to provide support, analysis, testing, problem resolution, reporting, and monitoring of that system. The candidate will work in a team environment with other Information Technology staff and Program Area system Owners to support the system and users. Specific duties and responsibilities will include but are not limited to the following: • Study and learn system capabilities assigned • Work with Information Technology staff to learn system technical functionality and IT Security Standards and practices. • Work with Program Area System Owners to learn their business functions and needs • Provide system user support • Assist staff in resolving system-related problems • Assist with System user account permissions and security • Provide and assist with system user training when onboarding new staff as well as individual training • Attend and provide program area support during scheduled events as needed • Create and maintain supporting system and training documentation. • Maintain SharePoint content associated with system collaboration sites • Document and create technical reports by collecting, analyzing, and summarizing information and trends as well as system effectiveness • Monitor and Identify system data quality issues and work to improve data accuracy • Reviews and monitoring usage reports • Assist with the system software life cycle process • Coordinate and assist with system testing and production validation • Work with Program Area and IT to present key information for improvements • Maintain system protocols by writing and updating procedures • Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec Requirements http://admin.sc.gov/technology/information-security/policies-and-procedures, etc.) The position will be utilized for 40 hours per week for the duration of this project. The selected candidate should be able to work flexible hours where it may be necessary for work to be completed outside traditional business hours. Schedules amongst the team will be coordinated to ensure coverage of o   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 146194 while calling.   Other jobs in SC: Beaufort (1), Blythewod (2), Blythewood (3), Charleston (17), Columbia (37), Greenville (4), Hartsville (2), North Charleston (2), Overland Park (1), San Francisco (1), SENECA (4), South Carolina (1), Spartanburg (3), Unknown (2), Interpersonal Skills job openings in Columbia, SC Jobs List SYSTEMS SOFTWARE PROGRAMMER - ADVANCED-10998-1 Create date: 06-Nov-2023 Start date :12/4/2023 Submission deadline :11/9/2023 Client info :Health & Environmental Control Department (DHEC) Note: Q) INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? A) An interview panel will conduct one initial round of in person, video, or phon.... (This job is for - job Jobs in SC COLUMBIA Consultant - (in Columbia, SC)) BUSINESS ANALYST- ADVANCED - 10892-1 Create date: 25-Jul-2023 start date : 8/20/2023 End date : 12 MONTHS from the start date. submission deadline : 8/1/2023 client info : Health & Environmental Control Department (DHEC) Note : * INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? - An interview panel will .... (This job is for - job Jobs in SC COLUMBIA Analyst - (in Columbia, SC)) SAP DEVELOPER/GLOBAL SUPPORT MANAGER - 10786-1 Create date: 12-Apr-2023 start date : 5/8/2023 End date : 12 MONTHS from the start date. submission deadline : 4/19/2023 client info : Department of Administration Note : * INTERVIEW PROCESS (WHO WILL CONDUCT I/V, PHONE OR IN-PERSON, HOW MANY ROUNDS OF I/VS)? - TELEPHONE INTERVIEWS BY MEMBERS OF PROJECT TEA.... (This job is for - job Jobs in SC COLUMBIA Manager - (in Columbia, SC)) NETWORK ADMINISTRATOR INTERMEDIATE - 10442-1 Create date: 16-Aug-2022 start date:9/6/2022 End date:12 MONTHS from start date submission deadline:8/23/2022 client info : Health & Environmental Control Department (DHEC) Note: * INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? * One initial round of phone interviews will.... (This job is for - Infrastructure Jobs in SC COLUMBIA Administrator - (in Columbia, SC)) NETWORK ENGINEER CONSULTANT - 10397-1 Create date: 31-May-2022 start date:7/1/2022 End date:12+ Months from start date submission deadline:6/7/2022 client info : Department of Revenue Note: * INTERVIEW PROCESS (phone, video, or in-person, how many rounds of i/vs, etc.)? * 1, 2, possibly 3 interviews via phone and/or video. Local candidates can be i.... (This job is for - job Jobs in SC Columbia Consultant - (in Columbia, SC))    Interpersonal Skills job openings in other states Jobs List Travel RN - 62431 Create date: 03-Apr-2024 Start date : 05/08/2024 End date : 07/12/2024 Submission deadline : 04/10/2024 Client info : TN TDOC Note : * Position Location : On Site Description : Guiding, Directing, and Motivating Subordinates: Superv.... (This job is for - Analytical Skills Jobs in TN Nashville Consultant - (in Nashville, TN)) NCDIT - Service Support Analyst- Expert (730389) Create date: 28-Feb-2024 Remote start date :03/18/2024 End date :06/28/2024 submission deadline :02/29/2024 client info : NCDIT Description : **This is a remote position. DIT Service Desk is the 24×7x365 single point of contact for customer submitted.... (This job is for - ServiceNow Jobs in NC Raleigh Analyst - (in Raleigh, NC)) Help Desk IV - 127503 Create date: 22-Feb-2024 Start date : 03/25/2024 End date : 06/30/2024 Submission deadline : 2/29/2024 at 4:00 PM CST. Client info : DFI Note : * Interview Process: Teams * Duration of the Contract: 6/30/2024, likely to be extended * Onsite or Remote? 100% onsite. Candidate MUST be a WI residen.... (This job is for - ITSM Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk IV - 126424 Create date: 22-Jan-2024 Start date : 02/12/2024 End date : 06/30/2024 Submission deadline : 1/29/24 at 4:00PM CST. Client info : DFI Note : * Interview Process: Teams * Duration of the Contract: 6/30/2024 * Onsite or Remote? 100% onsite. Candidate MUST be a WI resident or willing to relocate t.... (This job is for - ITSM Jobs in WI Madison Consultant - (in Madison, WI)) Project Manager III - 125804 Create date: 02-Jan-2024 Start date : 01/29/2024 End date : 06/30/2024 Submission deadline : 1/9/24 at 4:00PM CST. Client info : DFI Note : * Interview Process: Teams * Duration of the Contract: 6/30/2024 * Onsite or Remote? Candidates MUST be WI residents or willing to relocate to WI at their.... (This job is for - PMI Jobs in WI Madison Manager - (in Madison, WI))    Interpersonal Skills job openings in SC Jobs List 4165-1 - Contingent Labor - Banner - Technical Support Spec Create date: 23-May-2011 Desired Start Date: 6/6/2011 ! THIS PROJECT ENTAILS THE DEPLOYMENT OF TECHNOLOGY ORIENTED RESOURCES AND RELATED LITERATURE TO APPROXIMATELY 2500 CLASSROOMS. CANDIDATE WILL BE REQUIRED TO FOLLOW ESTABLISHED DOCUMENTATION AND ARCHIVING PROTOCOLS TO PROPERLY CLOSEOUT PROJECTS, AS WELL AS TO ENSURE THAT THE PROJECT REQUIREMENTS ARE MET. CAN.... (This job is for - Jobs in SC Charleston Engineer - (in Charleston, SC)) (Analyst: Interpersonal Skills, Written And Verbal Communication Skills, MS Sharepoint, Customer Service Ticketing Systems Appli in Columbia, SC)

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