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Ticketing Systems Change Management CJIS IT Development Consultant
(Jobs in Col
 
Requirement id 145488
Job title Consultant
Job location in Columbia, SC
Skills required Interpersonal And Communication Skills, Verbal Communication, Written Communication Skills, Ticketing Systems Change Management CJIS
Open Date 26-Jan-2024
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Interpersonal And Communication Skills, Verbal Communication, Written Communication Skills, Ticketing Systems Change Management CJIS

REMOTE

WORK SCHEDULE TO BE MONDAY – FRIDAY, SOME AFTER-HOUR AND WEEKEND WORK MAY BE REQUIRED.

Start date :02/22/2024 OR LATER

Submission deadline : 2/2/2024

Client Info : Health & Environmental Control Department (DHEC)

Note :

Q) INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)?

A) An interview panel will conduct one initial round of in person, video, or phone conference interviews. If no candidate is selected a second round of interviews will be conducted. Potential candidates, not initially selected, will not be disqualified until an offer is made and accepted.

Description :
------------------------------------------------------
Due to the volume of systems, interdependencies, servers, and various locations throughout the state, additional staff is needed to support the effort. The team will ensure systems are set up following industry best practices to ensure strategic initiatives and compliance with federal and state regulatory laws and ensure business continuity.

This position will be a part of the Health Applications team and will be responsible for supporting the day-to-day operations.

Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed.

DAILY DUTIES / RESPONSIBILITIES:
Emphases for the Enterprise Program Manager candidate will be a Project Lead to manage daily activities of a support team responsible for maintaining new Health Applications projects, existing Health Applications enhancements and bug fixes.

Specific duties and responsibilities will include but are not limited to the following:

• Assist program areas with resolving any reported issues.
• Adhere to industry best standards, State Security and IT policies and standards
• Work with DHEC Project Manager and provide technical support on the project
• Follow and ensure IT Change Management process for system production changes
• Monitor project activities and user stories in Microsoft DevOps
• Keep up with and coordinate on-call coverage
• Hold one-on-one meetings bi-weekly with assigned Team Members
• Hold weekly meetings with support team
• Attend various supporting project meetings to include technical sessions, product configuration review, backlog prioritization, vendor standing meetings
• Report daily stats
• Assist in the design of system architectures to align with organizational strategic business objectives.
• Troubleshoot and resolve production issues
• Monitor Footprint tickets to ensure timely resolution
• Requires mastery technical and business knowledge in multiple disciplines/processes.
• Create and provide updates to upper management
• Review and work with team to ensure supporting system documentation and training materials is created and maintained
• Work in a collaborative effort to conceptualize total systems and/or product solutions currently in place.
• Ability to plan, organize, review, implement associated project milestones to completion.
• Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec Requirements http://admin.sc.gov/technology/information-security/policies-and-procedures, etc.)

The position will be utilized for 40 hours per week for the duration of this project. The selected candidate should be able to work flexible hours where it may be necessary for work to be completed outside traditional business hours.
The candidate will work closely with the Assigned Section Manager to identify, prioritize, and schedule workload and implementation to IT standa
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 145488 while calling.
 
Other jobs in SC: Beaufort (1), Blythewod (2), Blythewood (3), Charleston (17), Columbia (37), Greenville (4), Hartsville (2), North Charleston (2), Overland Park (1), San Francisco (1), SENECA (4), South Carolina (1), Spartanburg (3), Unknown (2),
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