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Network Hardware Protocols DNS And DHCP Troubleshooting Engineer
(Jobs in Colum
 
Requirement id 11839
Job title Engineer
Job location in Columbia, SC
Skills required Windows 7, Microsoft SCCM, Active Directory, Network Hardware Protocols DNS And DHCP
Open Date 14-Dec-2012
Close Date
Job type Contract
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Engineer: Windows 7, Microsoft SCCM, Active Directory, Network Hardware Protocols DNS And DHCP

Description:

Responsibilities:

Technical
* Utilize Symantec Ghost and other automated solutions to create computer images, including both operating system and selected applications, and push them to desktop and laptop computers.
* Use Microsoft SCCM, Secunia Enterprise, and other automated tools as needed to push software patches and upgrades to desktop and laptop computers, and to verify that the patches and upgrades were successfully installed.
* Coordinate with the Network and Server team on Windows updates and on GPO pushes to desktop and laptop machines.
* Coordinate with IT Security Administrator to pull infected machines off of the network, and to analyze, clean, or reimage the machines as directed.
* Utilize Microsoft Active Directory to set up new users and delete those who are no longer active, and set new users up on their machines.
* Diagnose and resolve problems related to the above responsibilities, hardware, software, or operator error, and resolve or repair; perform root cause analysis/resolution.
* Escalate complex problems to other groups, Help Desk, or vendors for resolution or for support under maintenance agreements; oversee vendor work.
* Monitor and assess current systems and recommend hardware and software enhancements.
* Act as technical resource for other IT analysts and business units by resolving complex computer equipment and systems problems.
* Lead and execute small projects.
* Maintain familiarity with current computer and network products.
* Adhere strictly to state and agency information security guidelines and promote information security among coworkers.
* Performs other duties and special projects as assigned.

Non Technical
* Effectively interact and communicate with peers to Director-level IT professionals.
* Provide feedback to team regarding product issues, enhancements and new features.
* Must have initiative, drive and be a self starter.
* Ability to ask pertinent questions of others.
* Proactively seek to identify, communicate and implement process related improvements.
* Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders
* Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
* Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
* Good customer skills, be attentive to detail, and responsive to all duties assigned.

Required Skills:

* Expert knowledge of, and experience with Windows 7 on both desktop and laptop computers.
* Expert knowledge and experience with software installation.
* Expert knowledge of, and experience with, Symantec Ghost or similar tool for bulk reimage of large numbers of desktop and laptop computers.
* Expert knowledge of, and experience with Microsoft SCCM and related tools, such as Secunia, for remote upgrade and patch maintenance.
* Active Directory administration as needed to add and delete user accounts.
* Working technical knowledge of current network hardware, protocols, and Internet standards, including DNS and DHCP.
* Experience in developing and maintaining documentation for policies, procedures, and best practices.
* Experience in monitoring infrastructure systems for Windows environments
* Strong interpersonal, written, and oral communication skills a must.
* Able to conduct research into infrastructure issues and products as
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 11839 while calling.
 
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(Engineer: Windows 7, Microsoft SCCM, Active Directory, Network Hardware Protocols DNS And DHCP in Columbia, SC)
   
 
     
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