SLA Troubleshoot Developer Analyst (Jobs in FRANKLIN, TN)   Requirement id 57284 Job title Analyst Job location in Franklin, TN Skills required PL/SQL, Data Analyst, Change Management, SLA Troubleshoot Developer Open Date 18-Oct-2016 Close Date Job type Not specified Duration 12 Months Compensation DOE Status requirement Citizen Only Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: PL/SQL, Data Analyst, Change Management, SLA Troubleshoot Developer Start Date : 11/01/2016 End Date : 10/31/2017 Submission Dead Line: 10/24/2016 Description: Data Analyst/Team lead - EXP Client facing with strong interpersonal and organization skills. Ability to effectively communicate with multiple levels of leadership and team members, self-starter who can work with little direction. Ability to lead team members and prioritize requests/projects for team members Ability to research, trouble shoot and resolve issues/problems. Ability to lead and guide team members on and offshore Strong PL/SQL skills (.net helpful, but not required) Ability to track and measure tickets/requests meeting SLA performance metrics (includes status reporting) Participate with documentation, analysis and validation of business processes, systems, and solution requirements. Document and/or refine requirements specifications using processes and tools. Support requirements management and change management processes. Require to work at client site and client facing hours. Coordinate and/or facilitate HPE and/or client meetings. ***US Citizenship required***   Call 502-379-4456 Ext 100 for more details. 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