Salesforce.Com ITIL BI Support Engineer (Jobs in Dallas, TX)   Requirement id 89532 Job title Engineer Job location in Dallas, TX Skills required Software Engineer, BA/BS Degree, Cognos Development, Salesforce.Com ITIL BI Support Open Date 07-Mar-2019 Close Date Job type Contract Duration 8 Months Compensation DOE Status requirement not found Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Engineer: Software Engineer, BA/BS Degree, Cognos Development, Salesforce.Com ITIL BI Support Candidate must be your W2 Employee. We should submitt only GC, GC EAD, L2 EAD, H4 EAD and Citizen. Job Description : Qualifications: Bachelors degree (BA/BS) in a related field such as information systems, computer science or equivalent years (5+) work in Application Support Engineering. Candidate must have ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis. Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills. * Knowledge of/ experience with BI tools e.g. CognosTM1or Microsoft powerBI is must.* Knowledge of/ experience with collaboration tools like SharePoint, Salesforce and Document Management System is a plus. * Knowledge of/ experience with Agile methodology and ITIL. * Between 3 - 5 years relevant work experience, preferably in a similar position at a Real Estate organization; * Affinity with,and an understanding ofreal estate in regards to asset and portfolio management isa plus;* The global environment requires excellent verbal and writing skills in English. Responsibilities: As an Application support engineer provides first line support to internal and external end-users of our comprehensive set of business applications. You will engage closely with your customers, higher level functional or technical support to ensure that all incidents, service and change requests are completed satisfactorily and according to applicable support governance. Key responsibilities of an Application support engineer are: * Interactswithclients,bothinternalandexternal,tosupplybasicinformationwhile learningaboutthe applicationandcustomerandrelatedbusinessprocesses; * Providesend-usersupportforspecificsoftwareapplications; * Recordsandanalyzesfunctionalincidents, service requests and problems; * Monitorsprogressmadeontimely user request resolution; * Supports business professionals in their use of the business applications; * Logsandtracksbasicproblems/worktickets; * Performs system acceptances testing, user training and documentation;   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 89532 while calling.   Other jobs in TX: Austin (21), Dallas (32), Fort Worth (30), Ft Worth (1), Grand Prairie (1), Houston (12), Hunstville (2), Huntsville (1), Irving (3), Plano (4), San Antonio (9), Woodlands (1), Software Engineer job openings in Dallas, TX Jobs List Engineer Sr Software - 34897 Create date: 22-May-2018 Qualifications: Ideal candidate qualifications include a Bachelors degree in Computer science or equivalent education and experience. Minimum of 8 years of progressive software development experience. 3+ years in programming using Salesforce.com Apex, Visual Force, Javascript, HTML5, CSS, Ant and the use of these tools with Salesforce.com. Strong w.... 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