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Analyst
(Jobs in Richmond, VA)
 
Requirement id 137262
Job title Analyst
Job location in Richmond, VA
Skills required Windows Desktop Administration, Troubleshooting Hardware And Software, Asset Management System,
Open Date 31-Oct-2022
Close Date
Job type Contract
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Windows Desktop Administration, Troubleshooting Hardware And Software, Asset Management System,

Start date : 10/10/2022

End Date : 12/31/2022

Submission deadline : 11/3/2022

Client Info : ELECT

Note:

* HYBRID - At least 3 days/week ON-SITE. Local Candidates only

Description :

Support Analyst

Provide 1st level support to ELECTs proprietary Voter Registration System and other ELECT systems

* Administer access to ELECTs systems

* Provide deskside support to ELECT staff, to include hardware and software installation/troubleshooting

* Answer System Support hotline to provide technical support and direction

* Maintain ELECTs technical knowledge base, including updating and creating knowledge base articles

* Maintain Agency assets via ELECTs asset management system

* Possess exceptional customer service skills

* Manage ticket queues, and following up on open tickets

* Assist with special projects as needed

* Perform other support related tasks as assigned

* Ability to relay technical information to non-technical users
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 137262 while calling.
 
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(Analyst: Windows Desktop Administration, Troubleshooting Hardware And Software, Asset Management System, in Richmond, VA)
     
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