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Word And Excel Troubleshooting Stakeholders Microsoft Office Integration Consultan
 
Requirement id 139518
Job title Consultant
Job location in Richmond, VA
Skills required Bachelors Degree, Management Information Systems, Powerpoint, Word And Excel Troubleshooting Stakehold
Open Date 09-Mar-2023
Close Date
Job type Not specified
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Bachelors Degree, Management Information Systems, Powerpoint, Word And Excel Troubleshooting Stakehold

start date : 03/27/2023

End date : 03/12/2024

submission deadline : 3/15/2023

client info : VDH

Note :

* Hybrid

* Web Cam Interview Only

Description :

The agency has a need for trainers with Information Technology related skills in each VDH Region to assist employees with knowing what products are available to them and how best to use them in their daily tasks.


VDH has determined that there is a need for regional trainers throughout the Commonwealth to assist with information technology user training. Training will consist of Microsoft 365, Hardware, Data Analysis and Software basics as well as new technologies rolled out by OIM. There is a need for a point person in each VDH region to guide employees and provide training that will make them more efficient in their job tasks.

Job duties consist of but not limited to:

Determine skill gaps and training needs in consultation with district, regional, and OIM staff.

Communicate skill gaps and training needs to the Office of Information Management and within the regional training team to best develop learning strategies, content, and delivery that best fits the needs of the users

Demonstrate servant leadership through collaborative strategic and tactical planning to achieve holistic goals.

Create and curate training materials

Deliver trainings and offer follow-up support for ongoing learning

Coach staff through troubleshooting computer hardware and software issues

Advise staff regarding choosing applications and databases for their needs

Respond to VDH IT Service Portal Tickets for training related requests

Travel once a month to provide on-site training, if necessary

Provide office hours for impromptu training requests.

Required Basic Qualifications.


Bachelors degree in education, Management Information Systems, Communications, Business or related field. Work experience in lieu of education can be accepted at hiring managers discretion.

Knowledge of adult learning and instructional design

General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, Bookings, and more.

Experience leading building training materials such as videos, presentations or job aids.

Experience troubleshooting hardware and software – hands-on or from a help desk.

4+ Years of related professional experience

3+ years of experience advising and influencing internal stakeholders (leadership, technical trainers, etc.)

Drives performance. Holds self and others accountable. Delivers results first time right. Never settles for status quo. Willing to have tough conversations. Asks for feedback and takes action to improve.

Works collaboratively. Seeks out the experience of others with the aim for better results. Open minded regardless of where ideas originate. Flexible and easy to work with.

Must be a self-starter and a team player with a positive attitude.

Ability to coach and influence internal key stakeholders.

Preferred Qualifications

Microsoft Office Specialist Certification - Associate or Above

Certified Analytics Professional (CAP) Certification - Associate or Above

Certified Data Management Professional (CDMP) - Associate or Above

ED Tech Certification – Other Teaching Certifications that May be applicable.

Excellent written and verbal communication skills.

Excellent attention to detail.

Excellent training and facilitation skills.

Excellent project management skills and ability to manage multiple priorities.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 139518 while calling.
 
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