LAN And WAN Problem Management VM Ware Mac OS X Ms Windows 7 MS Windows XP Operati   Requirement id 18535 Job title Analyst Job location in Madison, WI Skills required Active Directory, Microsoft Office 2003 And Office 2010, Network Topology, LAN And WAN Problem Management VM Ware M Open Date 01-May-2014 Close Date Job type Not specified Duration 1 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Active Directory, Microsoft Office 2003 And Office 2010, Network Topology, LAN And WAN Problem Management VM Ware M [ NOTE : START DATE : 05-20-2014 END DATE : 06-30-2014 ] [ NOTE : SUBMISSION DEADLINE : 05-06-2014 on Tuesday 8:00 AM ] Description: This request is for a Service Desk support staff to provide issue tracking and IT troubleshooting for DCF personnel and partners via direct interaction utilizing call center type services (phone, email, voicemail, web portal, etc.). This position requires a broad range of generalized knowledge and an understanding of the interrelations of a multitude of technology systems in order to effectively triage and diagnose issues. Technical reading/writing skills are necessary for effectively referencing and contributing to the knowledge base. This positions primary responsibility is customer contact. Of the highest importance is a desire to be a member of a highly skilled and collaborative team. Ability to communicate effectively with customers and teammates alike , both verbally and by typing information into tickets, chat and emails is key. --This position receives phone calls through a call distribution system and therefore a constant awareness of team dynamics and scheduling are required in order to maintain phone coverage. Duties will include initial troubleshooting of issues and requests reported to IT through a variety of communication channels - phone, email, voicemail, portal submissions, and walk ups - with the majority being by phone. Desired is a high degree of helpfulness and technical aptitude. --Very qualified candidates will have call center experience where a formal ticketing system was in place and heavily used. Experience with virtualized environments, specifically VMware VDI desktops, is a plus. Previous support experience for Windows 7 and Office 2010 are strongly desired. --The incumbent shall of 1-2 years of experience in a call center environment and at least one year of verifiable desktop support experience. Experience in an IT support call center environment with a strong emphasis on Closed on First Contact issue resolution is preferred. The incumbent shall also be familiar with a variety of concepts, practices and procedures relating to IT phone support. --This Service Desk person relies on flexibility, adaptability and sound judgment in a challenging and ever changing environment. A willingness to learn and grow in an ever changing and evolving environment will be necessary for success. --The candidate selected will be responsible for customer interaction with the goal of resolving on first contact and in cases where that is not possible seeking assistance or escalating to appropriate resources to best serve the customer and the agency. Required Skills: * Active Directory * Microsoft Office 2003 And Office 2010 * Network Topology * LAN And WAN * Problem Management * VM Ware   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 18535 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Active Directory job openings in Madison, WI Jobs List Security Analyst I - 125470 Create date: 18-Dec-2023 Start date : 01/15/2024 End Date : 06/30/2024 Submission deadline : 12/26/2023 at 4:00PM CST. Client Info : DWD Note : * Interview Process: Teams with camera on. PLEASE NOTE: Realtime screenshot photo of candidate MUST be uploaded to candidates bid upon confirming the interview. Please see "D.... (This job is for - job Jobs in WI Madison Analyst - (in Madison, WI)) Help Desk II - 122927 - SP Create date: 29-Sep-2023 Start date : 11/06/2023 End date : 06/30/2024 Submission deadline : Friday, October 6th at 4:00PM CST. Client info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will.... (This job is for - IBM Jobs in WI Madison Consultant - (in Madison, WI)) Security Analyst II -120233-SP Create date: 13-Jul-2023 Start date : 08/14/2023 End Date : 06/30/2024 Submission deadline :7/20/2023 at 4:00PM CST. Client Info :ETF Note : * Interview Process: MS Teams * Duration: 6/30/2024, likely to extend. * Onsite or Remote? Candidates MUST be WI residents or willing to relocate to WI prior to starti.... (This job is for - ADFS Jobs in WI Madison Analyst - (in Madison, WI)) Help Desk III - 119168 - SP Create date: 14-Jun-2023 start date : 07/31/2023 End date : 06/30/2024 submission deadline : Friday, June 23rd at 4:00PM CST. client info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be se.... (This job is for - IBM Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk III - 117028 - SP Create date: 15-May-2023 Start date : 07/01/2023 End Date : 06/30/2024 Submission deadline : Monday, 15th at 4:00PM CST. Client Info :DCF Note: * IINTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will b.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))    Active Directory job openings in other states Jobs List System Administrator 1 -129806 Create date: 30-Apr-2024 Bid Limit Per Vendor : 4 Start date : 05/27/2024 End Date : 12/31/2025 Submission deadline : 5/12 at 3pm CST. Client Info : ITS Description : ------------------------------------------------------ Position will be 100% remote. Individual will work as a member of a tea.... (This job is for - job Jobs in ND Bismarck Administrator - (in Bismarck, ND)) ADVANCED WINDOWS ADMIN - 11195-1 Create date: 16-Apr-2024 Start date : 5/15/2024 Submission deadline : 4/23/2024 Client Info : Clemson University Note : Q) INTERVIEW PROCESS (WHO WILL CONDUCT I/V, PHONE OR IN-PERSON, HOW MANY ROUNDS OF I/VS)? A) ZOOM INTERVIEWS WILL BE CONDUCTED WITH CAMERA. IF CANDIDATE IS LOCAL, CANDIDATE MAY OPT FOR IN-PERSON INTE.... (This job is for - PowerShell Jobs in SC ANDERSON Administrator - (in Anderson, SC)) PennDOT - PS3 A4 SC3 (728192) Create date: 18-Mar-2024 Start date : 02/12/2024 End date : 06/30/2024 Submission deadline : 03/21/2024 Client info : PennDOT Note : * This requisition requires only a virtual interview via Teams with video-enabled. * Client would prefer candidates local to the Harrisburg, PA Area.*** .... (This job is for - job Jobs in PA DauphinCounty Consultant - (in Dauphin County, PA)) PennDOT - TAS1 A4 SC2 (Active Directory Services) (730676) Create date: 29-Feb-2024 start date :04/01/2024 End date :06/30/2024 submission deadline : 03/06/2024 client info : PennDOT Description : ***This position is onsite for orientation and the first week, but then is 98% hybrid (remote and The Server Farm) as there are times w.... (This job is for - PowerShell Troubleshooting Jobs in PA DauphinCounty Consultant - (in Dauphin County, PA)) System Administrator 1 - 127131 Create date: 13-Feb-2024 Start date : 03/04/2024 End date : 06/30/2024 Submission deadline : 2/16/2024 3:00:00 PM Client info : OA Note : * Interview Process: In-Person or WebEx/Teams * Duration of the Contract: Assignment will last through June 30th with possibility of being extended. PowerShell Jobs in MO JeffersonCity Administrator - (in Jefferson City, MO))    Active Directory job openings in WI Jobs List Systems Administrator I - 107788 - SP Create date: 08-Aug-2022 start date:9/12/2022 End date: 06/30/2023 submission deadline: August 16 at 4:00PM CST client info : Outagamie County Note: * Interview Process: Initial phone screen of 30 minutes and then 60-minute interview with panel via Zoom with video and audio on or in person * Duration: Schedule.... (This job is for - DNS Jobs in WI Appleton Administrator - (in Appleton, WI)) Systems Administrator I - 107087 - SP Create date: 21-Jul-2022 start date:9/5/2022 End date:06/30/2023 submission deadline:July 27 at 4:00PM CST. client info : Outagamie County Note: * Interview Process: Initial phone screen of 30 minutes and then 60-minute interview with panel via Zoom with video and audio on or in person. * Duration: Scheduled t.... (This job is for - job Jobs in WI Appleton Administrator - (in Appleton, WI)) Systems Engineer-1 - WISCJP00017814 Create date: 17-Aug-2020 Start Date :09/07/2020 End Date :12/31/2020 Submission Deadline :05/22/2020 Client Info : MILWCNTY-IMSD Description : Systems Engineer, (Systems Security Focus) will play a key role in the design, planning, execution, and installation of the current infrastructure to support n.... (This job is for - DNS Jobs in WI Milwaukee Engineer - (in Milwaukee, WI)) Systems Engineering Lead Create date: 09-Mar-2016 Note: Start date : 3/28/2016 End date : 12/31/2016 Submission deadline: 3/14/2016 Description: At times, work independently, but under the direction of MCTS IT Staff. At other times, work as part of a team with MCTS IT Staff. Work with 3rd party vendors. Projects at MCTS that they m.... (This job is for - job Jobs in WI Milwaukee Engineer - (in Milwaukee, WI)) (Analyst: Active Directory, Microsoft Office 2003 And Office 2010, Network Topology, LAN And WAN Problem Management VM Ware M in Madison, WI)

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