Customer Service Excellent Customer Service Skills Oral And Written Communication   Requirement id 112431 Job title Consultant Job location in Madison, WI Skills required Call Tracking, Phone Based Tier 2 Help Desk, Analytical Ability, Customer Service Excellent Customer Serv Open Date 16-Dec-2020 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Call Tracking, Phone Based Tier 2 Help Desk, Analytical Ability, Customer Service Excellent Customer Serv Start Date :01/25/2021 End Date :06/30/2021 Submission Deadline :Due to SCS 12/30/2020 by 8:00 a.m. CT Client Info : Department of Corrections (DOC) Description : Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Help Desk capabilities with 3-5 years of experience in the field or in a related area. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. - Help Desk hours are 6:00 AM – 5:00 PM Monday – Friday. - No Nights, Weekends or Holidays. - No On Call duty. - Our Help Desk Staff has been working from home during COVID-19. - The first day or two of training will be in the office, sending the person home as quickly as possible. - As soon a Safer at Home is lifted, and we are allowed to return to the office, this position will be working from our Central Office location (rather than at home). Comment: Phone, Web Based, and/or In-Person interviews acceptable for all interview phases   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 112431 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Call Tracking job openings in Madison, WI Jobs List Help Desk-2 - WISCJP00016509 Create date: 17-Feb-2020 Start Date : 03/16/2020 End Date : 06/30/2020 Submission Deadline : 8:00 a.m. CT on Friday, February 21st, 2020 Client Info : Department of Corrections (DOC) Description : Job Description: Provides support to end users on a variety of issues. Identifies, rese.... (This job is for - Communication Jobs in WI Madison Consultant - (in Madison, WI)) Project Manager2 - WISCJP00016183 Create date: 04-Sep-2019 Start Date : 09/16/2019 End Date : 06/30/2020 Submission Dead Line : 8:00 a.m. CT on Wednesday, September 4th, 2019 Client Info : CCAP - Wisconsin Supreme Court Description : The Consolidated Court Automation Programs (CCAP) is seeking qualified candidates for an IT Help Desk Tea.... (This job is for - job Jobs in WI Madison Manager - (in Madison, WI)) Help Desk - 3 Create date: 08-Apr-2016 start date :04/29/2016 end date :06/30/2017 submission deadline :04/13/2016 description: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests.... (This job is for - Help Desk Jobs in WI Madison Expert - (in Madison, WI)) Help Desk - 1 Create date: 04-Aug-2015 Note: Start Date : 08/17/2015 End Date : 06/30/2016 Submission Deadline : 8:00 a.m. on Monday, August 10th, 2015. Client Info : State of WI Description: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone cal.... (This job is for - Testing Jobs in WI Madison Expert - (in Madison, WI)) Help Desk -2 Create date: 25-Sep-2014 [NOTE : START DATE : 10-13-2014] [NOTE : SUBMISSION DEADLINE : 10-01-2014 8:00 AM on Friday] Description: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, t.... (This job is for - ACD Jobs in WI Madison Analyst - (in Madison, WI))    Call Tracking job openings in other states Jobs List PennDOT - Core HDA1 (614256) Create date: 22-Nov-2019 Start Date : 11/25/2019 End Date :06/30/2020 Submission Dead Line :12/1/2019 Client Info :PennDOT Description : ***This requisition requires onsite in-person first round interviews only.*** ***Client would prefer candidates local to the Harrisburg, PA Area.*** ***The P.... (This job is for - Software Jobs in PA DauphinCounty Consultant - (in Dauphin County, PA))     (Consultant: Call Tracking, Phone Based Tier 2 Help Desk, Analytical Ability, Customer Service Excellent Customer Serv in Madison, WI)

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