Troubleshooting Consultant (Jobs in Madison, WI)   Requirement id 136094 Job title Consultant Job location in Madison, WI Skills required Windows 10, IT Help Desk, Customer Service, Troubleshooting Open Date 29-Aug-2022 Close Date Job type Contract Duration 9 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Windows 10, IT Help Desk, Customer Service, Troubleshooting start date:9/26/2022 End date:06/30/2023 submission deadline:9/6/2022 at 4:00PM CST. client info : DOA Note: * Interview Process: Remote Interviews through TEAMS - 1 round. * Duration: through 6/30/2023, possibility of extension. * Local candidates only or willing to relocate at the candidates expense. Due to current pandemic the majority of work will be done remotely but this position is required to rotate working in the office in Madison WI to provide adequate in-office coverage. Description: Working remotely requires the individual to have a smart cell telephone, Windows 10 computer with a current security/anti-virus program, headset, and a location with no distractions. No equipment will be provided by DET. There is no requirement to work remotely and if the individual would prefer to work in the office all COVID protocols are followed and in place; masks and adequate social distancing can be followed by staff in the office. This position will provide support to end users on a variety of IT issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular support field. An ideal candidate would have previous IT Help Desk experience. Candidate should have approximately 6mo - 1 year of experience in an IT customer service field or in a customer support related area. Has knowledge of commonly used IT concepts, practices, and procedures. The IT Help Desk I position relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. This is a 24x7x365 support center position and may be asked to shift work hours or work overtime to provide adequate coverage if necessary.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 136094 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Windows 10 job openings in Madison, WI Jobs List Help Desk II - 130716 Create date: 17-May-2024 No of Submissions : 2 Start date : 06/03/2024 End date : 06/30/2024 Submission deadline : 05/23/2024 at 4:00 PM CST. Client info : DOA Note : * Interview Process: Microsoft Teams interview. Video and Audio on. * Duration: Hire through 6/30/24 with extensions likely. .... (This job is for - Help Desk Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk II - 130033 Create date: 02-May-2024 No of Submissions : 2 Start date : 06/03/2024 End date : 06/30/2024 Submission deadline : 05/10/2024 at 4:00 PM CST. Client info : DOA Note : * Interview Process: Microsoft Teams interview. Video and Audio on. * Duration: Hire through 6/30/24 with extensions likely..... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk II - 126492 Create date: 24-Jan-2024 Start date : 01/29/2024 End date : 06/30/2024 Submission deadline : 01/25/2024 at 4:00 PM CST. Client info : DOA Note : * Interview Process: Microsoft Teams interview. Video and Audio on. * Duration: Hire through 6/30/24 with extensions. * Local candidates or willing .... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Systems Administrator I - 126414 Create date: 19-Jan-2024 Start date : 02/19/2024 End date : 06/30/2024 Submission deadline : 1/26/24 at 4:00PM CST. Client info : DPI Note : * Interview Process: Teams interview (with camera and audio on), one round * Duration: Until 6/30/24 with the possibility of renewal * Remote or On-site?.... 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