Office 365 Installing Hardware Software And Peripherals Customer Service Skills Wr   Requirement id 136856 Job title Consultant Job location in Madison, WI Skills required Cherwell Application Modules, Ticketing Systems, Troubleshooting Windows/IIS Platform, Office 365 Installing Hardware Software Open Date 10-Oct-2022 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Cherwell Application Modules, Ticketing Systems, Troubleshooting Windows/IIS Platform, Office 365 Installing Hardware Software start date: 10/24/2022 End date: 01/06/2023 submission deadline: 10/14 at 4:00PM CST. client info : DNR Note : * Interview Process: Online via Teams with audio and video, 1 round unless more is needed. * Duration: Until January 6, 2023. No possibility of extension. * Remote or On-site? This position is 100% on site. Out of state candidates are eligible, but relocation must happen a minimum of 2 weeks prior to start date at their own expense. Description: These positions will provide IT-Support for employees in the External Services Division at the Wisconsin Department of Natural Resources (WDNR) in Madison, WI. Duties and responsibilities include installation of the Windows 10 operating system, the Office suite and other software packages; physical installation of computer hardware; and troubleshooting/resolution/tracking of technology requests and incidents. Hardware and software inventory and telecommunications support. Position Description #1 70% Work with Division IT Support Staff (ITCs) to respond to incidents, troubleshoot problems and fulfill service requests for hardware, software, and smartphones (iPhone and Android) completing duties and responsibilities outlined in the position summary. 20% Work with the Division ITCs to track requests and actions taken in our incident tracking system (Cherwell). 10% General duties as needed, relative to the position. Minimum Qualifications: - Excellent verbal and written skills - Excellent customer service skills - Experience with Cherwell or other sophisticated customer ticketing system - Experience with Windows 10 operating system and Office 365 - Experience configuring and installing hardware and software on laptop and desktop computers - Experience troubleshooting and resolving smartphone (iPhone and Android) customer needs - Experience supporting a broad range of customers in a diverse and expansive environment - Experience documenting and monitoring service requests and incidents - Experience providing quality customer service and the ability to communicate technical information to both technical and non-technical staff - Experience troubleshooting computer and telecommunications issues and resolving or triaging as necessary.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 136856 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Cherwell Application Modules job openings in Madison, WI Jobs List Desktop Support IV -111145-SP Create date: 02-Nov-2022 Start date : 11/21/2022 End Date : 04/28/2023 Submission deadline :11/9 at 4:00PM CST Client Info :DNR Note : * Interview Process: Online via Teams with audio and video, 1 round unless more is needed. * Remote or On-site? This position is 100% on site. Out of state candidates are N.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))    Cherwell Application Modules job openings in other states Jobs List Doc140401 PR11108232-6810 Cherwell Staff Aug Consultant -SP Create date: 01-Oct-2019 Note: Exhibit B: Resume Self-Certification Form must be submitted. Submission Deadline: 10/9/2019 7:45 PM EST Start Date: 11/1/2019 End Date: 6/30/2020 Client: Agency for Health Care Administrations (AHCA) Description: 2. Purpose The Agency is seeking a Cherwell consultant to propose, devel.... (This job is for - job Jobs in FL Tallahassee Consultant - (in Tallahassee, FL))     (Consultant: Cherwell Application Modules, Ticketing Systems, Troubleshooting Windows/IIS Platform, Office 365 Installing Hardware Software in Madison, WI)

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