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Call Center Experience Consultant
(Jobs in Madison, WI)
 
Requirement id 142441
Job title Consultant
Job location in Madison, WI
Skills required Customer Service, Information Technology, Trouble Shooting PC, Call Center Experience
Open Date 25-Jul-2023
Close Date
Job type Contract
Duration 10 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Customer Service, Information Technology, Trouble Shooting PC, Call Center Experience

Start date : 09/04/2023

End Date : 06/30/2024

Submission deadline :8/1/2023 at 4:00PM CST.

Client Info :DOA

Note :

* Interview Process: Remote Interviews through TEAMS - 1 round
* Duration: through 6/30/2024, possibility of extension
* Local candidates or willing to relocate to driving distance to Madison at the candidates expense. The majority of work will be done remotely but the position does require a week of work in the office on a rotational basis.

Description :
------------------------------------------------------
Working remotely requires the individual to have a smart cell telephone, Windows 10 computer with a current security/anti-virus program, headset, and a location with no distractions. No equipment will be provided by DET. There is no requirement to work remotely and if the individual would prefer to work in the office all COVID protocols are followed and in place; masks and adequate social distancing can be followed by staff in the office.

This position will provide support to end users on a variety of IT issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular support field.

An ideal candidate would have previous IT Help Desk experience. Candidate should have approximately 6mo - 1 year of experience in an IT customer service field or in a customer support related area. Has knowledge of commonly used IT concepts, practices, and procedures. The IT Help Desk I position relies on instructions and pre- established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

This is a 24x7x365 support center position and may be asked to shift work hours or work overtime to provide adequate coverage if necessary.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 142441 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
Customer Service job openings in Madison, WI
Jobs List

Systems Engineer I -130680
Create date: 21-May-2024
No of Submissions : 1

start date : 07/01/2024

End date : 06/30/2025

submission deadline : 5/22 @ 4pm CST

client info : DCF

Note:

* INTERVIEW NOTES:
• Phone and web based interviews will be acceptable.
• However, an in--person interview may be required.
• Intervie.... (This job is for - LAN Jobs in WI Madison Engineer - (in Madison, WI))

Project Manager III -130611
Create date: 20-May-2024
Bid Limit Per Vendor : 1

Start date : 07/01/2024

End Date : 06/30/2025

Submission deadline : 5/22 at 4:00 PM CST.

Client Info : DCF

Note :

INTERVIEW NOTES:
• Phone and web based interviews will be acceptable.
• However, an in--person interview may be required.
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Business Analyst/Consultant II - 130059
Create date: 02-May-2024
Bid Limit Per Vendor : 2

Start date : 06/03/2024

End Date : 06/30/2024

Submission deadline : 5/8/2024 4:00PM CST.

Client Info : WHS

Note :

* Interview Process: Teams interview with camera & audio on.

* Duration: 6/30/24 with possibility of renewal

* Onsite.... (This job is for - job Jobs in WI Madison Analyst - (in Madison, WI))

Help Desk I -127948
Create date: 05-Mar-2024
start date : 04/22/2024

End date : 06/30/2024

submission deadline :3/12 at 4 PM CT

client info :DOA

Note:

* Interview Process: Remote Interviews through TEAMS - 1 round

* Duration: through 6/30/2024, possibility of extension
Candidate MUST be a WI resident or willing to relo.... (This job is for - Help DeskTroubleshooting Jobs in WI Madison Consultant - (in Madison, WI))

Help Desk I - 127949
Create date: 05-Mar-2024
Start date : 04/22/2024

End date : 06/30/2024

Submission deadline : 3/12 at 4 PM CST.

Client info : DOA

Note :

* Interview Process: Remote Interviews through TEAMS - 1 round

* Duration: through 6/30/2024, possibility of extension

* Candidates are required to be a WI res.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))
 
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Jobs List

DOT - Product Specialist 2/PS2 (738578)
Create date: 29-May-2024
Max Submittals by Vendor : 2

Start date : 07/08/2024

End Date : 06/30/2025

Submission deadline : 06/03/2024

Client Info : DOT

Description :
------------------------------------------------------
The candidate will be supporting The Ohio Department of Transportations (ODOT) Asset Mana.... (This job is for - job Jobs in OH Columbus Specialist - (in Columbus, OH))

VDOT Dynamics 365 Lead (735590)
Create date: 13-May-2024
Hybrid

No of Submissions : 2

start date :05/28/2024

End date :06/30/2024

submission deadline : 5/16/2024

client info : VDOT

Description :

*Local Richmond, VA candidates strongly preferred
*Candidate must be able to work o.... (This job is for - Workflow Jobs in VA Richmond Consultant - (in Richmond, VA))

Electronic Disease Surveillance System (EDSS)-301-221-23.07
Create date: 01-May-2024
Start date : November 1, 2024

Submission deadline : June 4, 2024, 2:00 PM, C.T

Client info : Human Services, Department of

Description :

The STATE is soliciting proposals for a Commercial-off-the-Shelf (STATE or Vendor hosted) or Software as a Service soluti.... (This job is for - Jobs in ND Bismarck Consultant - (in Bismarck, ND))

Accounting Technician 1 - 62515
Create date: 05-Apr-2024
Start date : 04/19/2024

End date : 12/31/2024

Submission deadline : 04/12/2024

Client info : TN OGS

Note :

* Position Location : Remote

Description :

Under general supervision, employees in the class work in the preparatio.... (This job is for - job Jobs in TN Nashville TechLead - (in Nashville, TN))

Administrative Services Assistant -62439
Create date: 27-Mar-2024
start date : 03/22/2024

End date :04/05/2024

submission deadline : 04/03/2024

client info : TN MHSAS

Note:

* Position Location: On Site

Description :

1. Auditing and importing medical record documents into the electro.... (This job is for - job Jobs in TN Nashville Administrator - (in Nashville, TN))
 
 Customer Service job openings in WI
Jobs List

Desktop Support I - 128435
Create date: 28-Mar-2024
Start date : 04/29/2024

End date : 12/31/2024

Submission deadline : 4/3 @ 4 pm CST

Client info : Milwaukee County

Note :

* Interview Process: Microsoft Teams

* Duration: Until 12/31/24

* Onsite or Remote? Local candidates or willing to relocate at the candidates exp.... (This job is for - Microsoft Active Directory Jobs in WI Milwaukee Consultant - (in Milwaukee, WI))

Help Desk II - 111343 - SP
Create date: 10-Nov-2022
start date:12/4/2022
End date:2 Months from projected start date

submission deadline:11/17/2022 4:00:00 PM

client info : City of Wauwatosa

Note:

* Interview Process: Panel interviews will be conducted on-site or via Zoom if necessary.

* Duration of Contract: 2 months with potential for.... (This job is for - Help Desk Jobs in WI Wauwatosa Consultant - (in Wauwatosa, WI))
(Consultant: Customer Service, Information Technology, Trouble Shooting PC, Call Center Experience in Madison, WI)
     
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