Oral And Written Communication Consultant (Jobs in Madison, WI)   Requirement id 144236 Job title Consultant Job location in Madison, WI Skills required MS OFFICE 365, Windows 10, Customer Service Skills, Oral And Written Communication Open Date 06-Nov-2023 Close Date Job type Contract Duration 7 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: Vaibhav Bisen Job Description Consultant: MS OFFICE 365, Windows 10, Customer Service Skills, Oral And Written Communication Start date : 12/04/2023 End Date : 06/30/2024 Submission deadline : 11/13/23 at 4:00PM CST. Client Info : DPI Note : * Interview Process: Teams interview (with camera and audio on), one round * Duration: 6/30/24 with extensions possible * Remote or On-site? Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. 40% in office. Description : ------------------------------------------------------ This full-time position supports education in Wisconsin by serving on the internal technology support team for the Department of Public Instruction (DPI). This team is responsible for supporting DPI staffs technical needs: providing troubleshooting for resolving computer support issues, escalating when needed, configuring, maintaining, and deploying desktop equipment and related group policies (GPOs), and following established technical and procedural processes. The position works to support desktop technologies, including extensive use of system management tools, as well as the use of numerous software services. Support delivered by this position takes place in a complex, professional technical environment. Customers include DPI leadership, IT managers, and staff throughout DPI. This work is multitasking in nature, self-initiated, and usually conducted independently. However, the help desk team is also highly cooperative and collaborative. Required Experience: ? Microsoft Office 365 & Windows 10 Support ? Strong communication (written and verbal) ? General software troubleshooting ? Experience creating standard operating documentation for processes that have not already been documented. ? Experience creating troubleshooting documentation for newly discovered software and hardware issues. ? Experience evaluating new hardware and software proposed for agency standardization. Nice to have Experience: ? Remote support ? Workstation imaging ? Adaptable learner in IT ? Experience using InTune for remote and mobile device management   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 144236 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), MS OFFICE 365 job openings in Madison, WI Jobs List Systems Administrator I -112231-SP Create date: 26-Jan-2023 Start date : 02/27/2023 End Date : 06/30/2023 Submission deadline :2/2/23 at 4:00PM CST Client Info : Description : --------------------------------------------- This full-time position supports education in Wisconsin by serving on the internal technology support team for the Department .... 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