outlook Word And Excel Windows Desktop Win10 Infrastructure Active Directory Softwa   Requirement id 118355 Job title Consultant Job location in Boise, ID Skills required Microsoft Office Products, Office 365, outlook, Word And Excel Windows Desktop Win10 Inf Open Date 05-Aug-2021 Close Date Job type Contract Duration 4 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Microsoft Office Products, Office 365, outlook, Word And Excel Windows Desktop Win10 Inf Start Date :08/23/2021 End Date :12/31/2021 Submission Deadline :Thursday, August 12, 2021. Client Info : Office of the Governor Description : It requires one (1) Service Desk Technician 1 to provide basic call center support, to include: • Process employee account creations/terminations and system access changes related to onboarding/ offboarding. • Manage computer and user accounts in Active Directory (AD). • Good understanding of network protocols. • Receive telephone calls and emails from users having problems using computer software and hardware or inquiring how to use specific software applications, electronic mail, or Windows operation system features. • Ascertain the nature of the problem; determine problem cause, provide basic troubleshooting, and enter information into the ITS Service Desk System. • Escalate problems in accordance with defined ITS procedures. • Assist users through problem solving steps. • Communicate accurate and useful status updates. • ITS will supply computer, phone, and work environment necessary to fulfill the duties as described above. • ITS reserves the right to cancel this request, or the contract at any time. • ITS may not award a contract if the budget allocated for this service is exceeded based on responses. • If the person selected does not meet service expectations, ITS will request a replacement or cancel the contract at our discretion. Agency Expected Deliverables • To function in the stated capacity as defined under the scope of work, Monday thru Friday, 8am to 5pm daily • Punctuality and reliability are essential in this role • Excellent communications and customer service skills are essential • The ability to interpret customer technical issues and determine appropriate categories and relevant information for creating entries within the ITS service management system is essential This position will be located at: 11331 W. Chinden Blvd., Suite B201, Boise 83714 (Building 8) Specific Skills Required (Programming languages, databases, operating systems, etc.) • Strong skills in Microsoft Office products, Office 365, specifically Outlook, Word, and Excel. • Strong understanding of the use of the Windows Desktop operating system, Windows 10. • Strong understanding of Active Directory (AD) for account management and group memberships. • Strong understanding of installing software requiring admin privileges. • Good computer data entry skills. • Good understanding and knowledge of Web Browsers, primarily Internet Explorer, Edge, and Chrome. • Strong teamworking skills.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 118355 while calling.   Other jobs in ID: Boise (11), Microsoft Office Products job openings in Boise, ID Jobs List Service Desk Technician 1 (SDT1) - PSO20211112 Create date: 12-Nov-2021 Start Date :11/29/2021 End Date :12/31/2021 Submission Deadline :11/19/2021 Client Info :Office of the Governor Description : It requires one (1) Service Desk Technician 1 to provide basic call center support, to include: • Process employee account creations/termina.... (This job is for - outlook Jobs in ID Boise Consultant - (in Boise, ID)) Service Desk Technician 1 (SDT1) - PSO20210621 Create date: 21-Jun-2021 Start Date :07/01/2021 End Date :12/31/2021 Submission Deadline :06/28/2021 Client Info : Office of the Governor Description : Agency Project Scope (Description of Work Needed - Additional background check requirements are to be added here) It requires one (1) Servi.... 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