- - Consultant (Jobs in COLUMBIA, SC)   Requirement id 118866 Job title Consultant Job location in Columbia, SC Skills required Customer Service Skills, -, -, Open Date 30-Aug-2021 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Customer Service Skills, -, -, Start Date :09/13/2021 Submission Deadline :09/6/2021 Client Info : Department of Administration Note : * INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs) MEMBERS OF THE STO LEADERSHIP TEAM. INTERVIEWS MAY BE PHONE OR IN PERSON. * SCHEDULE INTERVIEW: How soon can you schedule an interview (date / times)? AS SOON AS QUALIFIED APPLICATIONS ARE AVAILABLE. Description : Responds to and diagnoses problems through discussions with users and business partners using problem recognition, research, isolation and resolution steps for the Office of the State Treasurer (STO). • Assists IT personnel, end users and business partners to ensure that programs, systems and equipment meet users needs and are understood by users. • Builds and maintains strong working relationships with key IT product and services providers to ensure performance and service level requirements are met. • Researches, tests and recommends technology based on best practices and how the agency uses technology. Manages resource requirements to balance user demands. • Provides technical support for STO business applications by analyzing, identifying, diagnosing and resolving issues. • Participates in projects and initiatives to advance the STOs operational effectiveness in cost savings, performance and customer satisfaction. • Maintains, recommends and documents IT procedures, processes and controls. DAILY DUTIES / RESPONSIBILITIES: ALL WITHIN PROJECT SCHEDULES AND OTHER DEFINED DEADLINES: • Provide support with help desk calls resolving approximately 30% of the tickets averaging 6-10 tickets daily • Provide technical support to ongoing projects assisting with IT needs • Use critical thinking to help develop IT solutions or troubleshoot problems • Offer great deskside and remote support to the STO workforce • Assist with documentation and reporting as necessary REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): • GREAT CUSTOMER SERVICE • TECHNICAL TROUBLESHOOTING • HANDS-ON DESKTOP SUPPORT • EXPERIENCE WITH WINDOWS AND OFFICE PRODUCTS PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): • A+, NETWORK+, OR OTHER SIMILAR CERTIFICATIONS • EXPERIENCE WITH INFORMATION SECURITY FRAMEWORKS OR PROGRAMS REQUIRED EDUCATION: BACHELORS OR THREE YEARS OF WORK EXPERIENCE IN LIEU OF DEGREE.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 118866 while calling.   Other jobs in SC: Beaufort (1), Blythewod (2), Blythewood (3), Charleston (17), Columbia (37), Greenville (4), Hartsville (2), North Charleston (2), Overland Park (1), San Francisco (1), SENECA (4), South Carolina (1), Spartanburg (3), Unknown (2), Customer Service Skills job openings in Columbia, SC Jobs List ENTERPRISE PROGRAM MANAGER CONSULTANT - 8725-1 Create date: 04-Apr-2019 SCOPE OF THE PROJECT: Working under the direction of the Deputy CIO, within the SC Department of Administration, Division of Technology Operations (DTO), candidate will provide the following: • Effective, efficient management of the DTO client/server computing environment to deliver services securely and accurately to customers • Est.... (This job is for - job Jobs in SC COLUMBIA Consultant - (in Columbia, SC)) INFORMATION SYSTEMS ARCHITECT INTERMEDIATE - 7874-1 Create date: 26-Jan-2018 Start date : 02/20/2018 Deadline : 02/02/2018 Client : Department of Administration Description : SCOPE OF THE PROJECT: CANDIDATE SHOULD POSSESS ADVANCED ENGINEERING AND TECHNICAL SKILLS TO DESIGN, SUPPORT AND DOCUMENT OF ENTERPRISE SYSTEMS INTEGRATION AND ENDPOINT SUPPORT TECHNOLOGIES. CANDIDATE WIL.... (This job is for - Jobs in SC COLUMBIA Architect - (in Columbia, SC))    Customer Service Skills job openings in other states Jobs List Help Desk II - 152487 Create date: 16-Dec-2025 Start date :1/19/2026 End Date :06/30/2026 Submission deadline :12/23/25 at 4:00 PM CST. Client Info : DOC Note: * Currently 100% Remote, subject to change at any time. * Interview Process: Virtual Interviews (audio and video on) via Microsoft Teams. Interview duration 45 minutes. One ro.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Systems Engineer I - 152511 Create date: 15-Dec-2025 Start date :2/9/2026 End Date :06/30/2026 Submission deadline :12/22/2025 at 4:00 PM CST. Client Info : DCF Note: * Interview process: Over zoom for the 1st round interview. 2nd round also zoom only unless candidate is very close Madison area and able to make it. the hiring managers preference is.... (This job is for - Telecommunications Jobs in WI Madison Engineer - (in Madison, WI)) NCDIT - System Administrator- Senior (788707) Create date: 15-Dec-2025 Start date :1/5/2026 End Date :06/30/2026 Submission deadline : 12/19/2025 Client Info : NCDIT Note: * This is an onsite position. * Agency Interview Type: Webcam Interview Only NCDIT needs an excellent desktop support for activities such as troubleshooting, software installs,.... (This job is for - job Jobs in NC Raleigh Administrator - (in Raleigh, NC)) Desktop Support I - 151294 Create date: 17-Nov-2025 Start date : 12/08/2025 End Date : 12/31/2025 Submission deadline : 11/19/2025 4:00:00 PM Client Info : Milwaukee County Note: * Interview Process: Microsoft Teams * Duration: Until 12/31/25 with the possibility to be renewed yearly. * Onsite or remote? Candidates .... (This job is for - job Jobs in WI Wauwatosa Consultant - (in Wauwatosa, WI)) Desktop Support IV - 148835 Create date: 25-Sep-2025 Start Date :10/27/2025 End Date :06/30/2026 Submission Deadline :10/2 4:00 PM CST. Client Info : DOC Note: * On-site or Remote? Candidate MUST be a WI resident. No relocation allowed. 100% On-site. * Interview Process: The first-round interview will be remote. The sec.... (This job is for - Jobs in WI Madison Consultant - (in Madison, WI))    Customer Service Skills job openings in SC Jobs List NETWORK OPERATIONS CENTER TECHNICIAN - 9456-1 Create date: 17-Jul-2020 Start Date :08/14/2020 Submission Deadline :07/24/2020 Client Info : Clemson University Note : * This contract could extend longer than 6 months * INTERVIEW PROCESS (WHO WILL CONDUCT I/V, PHONE OR IN-PERSON, HOW MANY ROUNDS OF I/VS)? HIRING MANAGER WILL CONDUCT 1 ROUND OF.... (This job is for - job Jobs in SC ANDERSON Consultant - (in Anderson, SC)) (Consultant: Customer Service Skills, -, -, in Columbia, SC)

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