- - Consultant (Jobs in Columbia, SC)   Requirement id 119642 Job title Consultant Job location in Columbia, SC Skills required Customer Service, -, -, Open Date 06-Oct-2021 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Customer Service, -, -, Start Date :10/20/2021 Submission Deadline :10/13/2021 Client Info : Department of Administration Description : Responds to and diagnoses problems through discussions with users and business partners using problem recognition, research, isolation and resolution steps for the Office of the State Treasurer (STO). • Assists IT personnel, end users and business partners to ensure that programs, systems and equipment meet users needs and are understood by users. • Builds and maintains strong working relationships with key IT product and services providers to ensure performance and service level requirements are met. • Researches, tests and recommends technology based on best practices and how the agency uses technology. Manages resource requirements to balance user demands. • Provides technical support for STO business applications by analyzing, identifying, diagnosing and resolving issues. • Participates in projects and initiatives to advance the STOs operational effectiveness in cost savings, performance and customer satisfaction. • Maintains, recommends and documents IT procedures, processes and controls. DAILY DUTIES / RESPONSIBILITIES: ALL WITHIN PROJECT SCHEDULES AND OTHER DEFINED DEADLINES: • Provide support with help desk calls resolving approximately 30% of the tickets averaging 6-10 tickets daily • Provide technical support to ongoing projects assisting with IT needs • Use critical thinking to help develop IT solutions or troubleshoot problems • Offer great deskside and remote support to the STO workforce • Assist with documentation and reporting as necessary REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): • GREAT CUSTOMER SERVICE • TECHNICAL TROUBLESHOOTING • HANDS-ON DESKTOP SUPPORT • EXPERIENCE WITH WINDOWS AND OFFICE PRODUCTS PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): • A+, NETWORK+, OR OTHER SIMILAR CERTIFICATIONS • EXPERIENCE WITH INFORMATION SECURITY FRAMEWORKS OR PROGRAMS REQUIRED EDUCATION: BACHELORS or years of work experience (3)   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 119642 while calling.   Other jobs in SC: Beaufort (1), Blythewod (2), Blythewood (3), Charleston (17), Columbia (37), Greenville (4), Hartsville (2), North Charleston (2), Overland Park (1), San Francisco (1), SENECA (4), South Carolina (1), Spartanburg (3), Unknown (2), Customer Service job openings in Columbia, SC Jobs List Enterprise Program Manager - Consultant-10342-1 Create date: 07-Apr-2022 Start Date :05/08/2022 Submission Deadline: :04/14/2022 Client Info: Department of Administration Note : * Interview Process (who will conduct i/v, phone or in-person, how many rounds of i/vs)? Will be contacted via telephone * Schedule Interview: How soon can you schedul.... (This job is for - job Jobs in SC Columbia Consultant - (in Columbia, SC)) INFORMATION SYSTEMS ARCHITECT - INTERMEDIATE - 7798-1 Create date: 08-Dec-2017 Start date : 01/08/2018 Deadline : 12/15/2017 Client : Department of Transportation Description : SCOPE OF THE PROJECT: CANDIDATE SHOULD POSSESS ADVANCED ENGINEERING AND TECHNICAL SKILLS TO DESIGN, SUPPORT AND DOCUMENT OF ENTERPRISE SYSTEMS INTEGRATION AND ENDPOINT SUPPORT TECHNOLOGIES. CANDIDATE WIL.... (This job is for - Jobs in SC COLUMBIA Architect - (in Columbia, SC))    Customer Service job openings in other states Jobs List VDOT - Technical Support Analyst 4 (765690) Create date: 24-Jun-2025 Start date : 07/14/2025 End Date : 06/30/2026 Submission deadline : 06/30/2025 Client Info : VDOT Note: * local candidates strongly preferred * interviews will be conducted ONSITE, NO exceptions * candidates MUST be able to work ONSITE 100% * Agency Interview Type : In Per.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) Technical Specialist (766489) Create date: 24-Jun-2025 Start date : 06/25/2025 End Date : 06/24/2026 Submission deadline : 06/27/2025 Client Info : NCDHHS-AM Note: * Agency Interview Type : Webcam Interview Only * Remote Description : ONLY CANDIDATES WITH EPIC SECURITY CERTIFICATION & EXPERIENCE WILL BE CONSIDERED..... (This job is for - job Jobs in NC Durham Specialist - (in Durham, NC)) Desktop Support IV - 143125 Create date: 28-May-2025 Start date : 07/01/2025 End Date : 06/30/2026 Submission deadline : 6/4/2025 4:00:00 PM Client Info : DOC Note: * Interview Process: In-person interview required. * Duration: 6-30-26 with extensions possible * On-site or Remote? Candidate MUST be a WI resident or wi.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) HHSTP Operations Manager- 143105 Create date: 27-May-2025 Start date : 7/1/2025 End Date : 6/30/2030 Submission deadline : 6/3/2025 3:00:00 PM Client Info : Medicaid Note: * 100% Onsite, do not submit remote candidates. Description : The Operations Manager works to ensure both efficiency and quality across every aspect of the o.... (This job is for - job Jobs in MS Jackson Manager - (in Jackson, MS)) Programmer I - 141294 Create date: 28-Mar-2025 Start Date :4/21/2025 End Date : 06/30/2025 Submission Deadline :4/4/25 at 4:00PM CST. Client Info: DNR Note: * Interview Process: TEAMS * Duration of the Contract: Until 6/30/25 with extensions possible Onsite or Remote? Candidates must be WI resident or w.... (This job is for - Jobs in WI Madison Consultant - (in Madison, WI))    Customer Service job openings in SC Jobs List NOC TECHNICIAN - 7562-1 Create date: 28-Jul-2017 Start date : 08/14/2017 Deadline : 08/04/2017 Client : Clemson University Description : SCOPE OF THE PROJECT: THIS WILL BE A 12-WEEK CONTRACT WORKING IN THE NETWORK OPERATIONS CENTER AT CLEMSON WITH THE POSSIBILITY OF EXTENSION. DAILY DUTIES / RESPONSIBILITIES: This position is respon.... (This job is for - job Jobs in SC ANDERSON Developer - (in Anderson, SC)) (Consultant: Customer Service, -, -, in Columbia, SC)

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