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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
- Consultant
(Jobs in Bismarck, ND)
 
Requirement id 94057
Job title Consultant
Job location in Bismarck, ND
Skills required Resource Management, Customer Service, -,
Open Date 19-Jun-2019
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Resource Management, Customer Service, -,

Submission Deadline :07/02/2019 02:30 PM CT


Description :


Motor Vehicle EDealer Service

NDDOT MV is requesting information from potential bidders to provide eDealer (electronic dealer) services by acting as a liaison between an online interface service provider, the dealers of North Dakota and NDDOT MV, which will provide high-level customer service and serve the dealers in matters of motor vehicle titling and registration.
NDDOT MV is interested in those with the following experience:
1. Titling and registration experience.
2. Customer service experience.
3. Dealership experience.
4. Legal, paralegal, experience. The ability to research NDCC, ND Administrative Rules and other legal documents.
5. Experience in personnel training.
6. Business or Accounting experience.
7. Quickly learn practices, principles, standards, and guidelines as related to motor vehicle regulations, NDCC, general regulation, title and registration requirements of other governments, and familiarity with other state agencies.
8. Company shall identify and explain any previous experience with comparable projects.

The primary criteria for establishing and maintaining an eDealer agent is:
1. Adequate dealer need and interest.
2. Adequate office staff to service the dealership transactions in a timely manner.
3. Office hours comparable to Central Office.
4. Full compliance with the Americans with Disabilities Act (ADA) and Title VI of Civil Rights Act.
5. Accurately review the accuracy of title and registration documents, image the documents and process correct payments.
The powers and duties of the Director and Department of Transportation are outlined in the North Dakota Century Code (Sections 24-02-01.2 and 39-02-03).
The eDealer Agreement brings into being an entity conducting state business to provide Motor Vehicle eDealer services. The public should be made aware of the joint commitment of the private and governmental sectors to bring to the citizens of North Dakota a system of quality service.
The Department of Transportation shall continue its effort to be a servant of the people and to improve and enhance its services. The agent office must be a responsible partner to ensure its success.

The eDealer agent will be self-sustaining as to all costs and expenses in its operation. The eDealer agent shall be responsible for payment of all costs of the network and device connections, including any updates, necessary to communicate on the State ITD network. The agent will also be responsible for payment of all costs incurred to add or replace any software and/or equipment, including computers and printers, which are determined by NDDOT to be necessary for the continued operation of the eDealer agent.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 94057 while calling.
 
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(Consultant: Resource Management, Customer Service, -, in Bismarck, ND)
     
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