- Consultant (Jobs in Dauphin County, PA)   Requirement id 100785 Job title Consultant Job location in Dauphin County, PA Skills required Tier 1 Helpdesk Experience., A+ Certification, -, Open Date 02-Dec-2019 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Tier 1 Helpdesk Experience., A+ Certification, -, Start Date :12/23/2019 End Date :06/30/2020 Submission Deadline :12/05/2019 Client Info: CEDC Description: Service Desk 2 (SD2) - More than 3 years relevant experience, A+ certification preferred, additional certification may be required based on specific technologies. The Service Desk analyzes and troubleshoots computer support problems and applies his or her understanding of computer software and hardware products and services to resolve user problems. Role Description: • Writes or revises training manuals and procedures. • Develops training materials, such as exercises and visual displays. • Remotely train users on software and hardware. • Writes software and hardware evaluation and recommendation for management review. • Implements shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. • Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. • Ascertains the nature of problem, determine whether problem is caused by hardware such as printer, cables, or telephone, and log in ticketing system. • Escalates problems in accordance with defined procedures.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 100785 while calling.   Other jobs in PA: Dauphin (1), Dauphin County (3), Downingtown (2), Glen Milla (1), Harribsurg (1), Harrisburg (47), Horsham (6), Malvern (2), Pennsylvania (13), Phila (2), Philadelphia (16), Pittsburgh (1), Radnor (2), Reading (1), Sharon (3), WAYNE (1), West Cheste (1), West Chester (33),    Tier 1 Helpdesk Experience. job openings in other states Jobs List ABC - Operations Support Analyst (748572) Create date: 03-Oct-2024 No of Submissions : 1 Start date : 10/28/2024 End Date : 06/30/2025 Submission deadline : 10/8/2024 Client Info : ABC Note: * Agency Interview Type : Web Cam Interview Only * Hybrid * SOME ON SITE AND FLEXIBILITY REQUIRED - Pls read details below re scheduling.... (This job is for - job Jobs in VA Mechanicsville Analyst - (in Mechanicsville, VA)) ABC - Operations Support Analyst - TWO ROLES (695470) Create date: 12-Oct-2022 Hybrid Start date : 10/31/2022 End Date : 06/30/2023 Submission deadline : 10/17/2022 Client Info : ABC Description : This is a Help Desk /Ops support role and tasks will be performed from their desk. Operations Support Analyst for Tier 1 Help Desk Operations, monitoring emails, .... (This job is for - job Jobs in VA Mechanicsville Analyst - (in Mechanicsville, VA)) ABC - Operations Support Analyst (682006) Create date: 29-Apr-2022 Start date:05/16/2022 End date :06/30/2022 Submission Deadline:5/4/2022 Client Info:ABC Description : **There IS available parking at this facility for contractors at no cost. Must comply with ABCs evolving COVID policies. To Note: The current PO is based on fiscal year .... (This job is for - Help Desk Jobs in VA Mechanicsville Analyst - (in Mechanicsville, VA))     (Consultant: Tier 1 Helpdesk Experience., A+ Certification, -, in Dauphin County, PA)

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