Helpdesk - Consultant (Jobs in Madison, WI)   Requirement id 157098 Job title Consultant Job location in Madison, WI Skills required Written And Oral Communications Skills, Helpdesk, -, Open Date 16-Feb-2026 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Written And Oral Communications Skills, Helpdesk, -, Start date : 03/23/2026 End Date : 06/30/2026 Submission deadline : 2/23/2026 4:00:00 PM Client Info : DPI Note: * Interview Process: in person interviews in downtown Madison * Duration: 6/30/26 with extensions possible * Remote or on-site? Candidate MUST be a CURRENT WI resident. No relocation allowed. Up to 90% remote with some in-person events and required presentations or workshops Description : The goal of this position is to increase support to Wisconsins schools/districts for state reporting tasks as well as provide training and presentations related to several data applications. This position performs direct WISEdata customer support services for schools and districts (LEAs) clients by responding to CRM cases (or “tickets”), email, and telephone requests for support. The position will document, track, and monitor support requests to ensure a timely resolution. In the course of their daily work, the position follows the Customer Service Framework, as well as standards and processes for effective customer service practices. This position will serve as the primary trainer for training sessions/videos, demonstrations, conferences, and workshops held by the Customer Services team or in conjunction with external stakeholders. 1. Knowledge of methods for gathering and understanding customer needs. 2. Ability to maintain positive and courteous interactions with customers. 3. Ability to make thoughtful, expeditious decisions in complex situations. 4. Ability to interpret business logic and communicate technical requirements. 5. Effective oral and written communication skills. 6. Ability to work effectively in a team environment. 7. Self-motivated with the ability to work independently. 8. Ability to complete data health checks for the districts using visualizations and download files. 9. Ability to use productivity tool applications including Microsoft Office, Microsoft Dynamics CRM (Customer Relationship Management) ticketing system and Google Apps. 10. Ability to travel by car to meetings outside of the Madison area. *Nice to Have: Knowledge of student information system (SIS) software used within Wisconsin. Knowledge of Client applications including WISEdata Portal, WISEid, WISEdash and Ed-Fi Credential Application.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 157098 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Written And Oral Communications Skills job openings in Madison, WI Jobs List Database Architect IV - Rebid - 155100 Create date: 05-Feb-2026 Start date : 02/23/2026 End Date : 06/30/2026 Submission deadline : 2/9/2026 4:00:00 PM Client Info : DCF Note: * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be set up shortly.... 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(This job is for - Analytical Skills Jobs in WI Madison Developer - (in Madison, WI))    Written And Oral Communications Skills job openings in other states Jobs List Help Desk Analyst 4 - 793969 Create date: 04-Feb-2026 Start date : 02/23/2026 End Date : 06/30/2026 Submission deadline : 02/10/2026 Client Info : VSP Note: * Agency Interview Type : In Person Only * Onsite * Local Candidates Strongly Preferred. Description : The Help Desk Analyst will support Clients .... (This job is for - job Jobs in VA NorthChesterfield Analyst - (in North Chesterfield, VA)) Quality Assurance Analyst -136143 Create date: 16-Oct-2024 No of Submissions : 2 Start date : 10/14/2024 End Date : At least 3 Years from projected start date Submission deadline : 10/23/2024 10:00:00 AM Client Info : Job Service Note: * Max Bill Rate on Rate Card: $59.72/hour but flexible up to $101.50/hour for the right candidate <.... (This job is for - job Jobs in ND Bismark Analyst - (in Bismark, ND)) DMV IT Trainer (687865) Create date: 18-Jul-2022 Start date :08/01/2022 End Date :06/30/2023 Submission deadline :7/20/2022 Client Info :DMV Description : *local candidates strongly preferred *ALL interviews conducted ONSITE, NO exceptions *MUST work ONSITE 3 days/wk, NO exceptions DMV seeks an expert candidate to coordin.... (This job is for - job Jobs in VA Richmond Developer - (in Richmond, VA)) Data Analyst II - 72929 Create date: 15-Mar-2021 Candidate must be our W2 Employee. Job Description: Title: Data Analyst II/Sr Marketing Analyst Contract Length: 4/1/2021 - 12/31/20211 (8 months) Work Location: Seattle, WA (Remote to start) Position Summary: The Data Analyst II / Sr Marketing Analyst is responsible for providing the Marketing .... (This job is for - job Jobs in WA Seattle Analyst - (in Seattle, WA)) Executive IT Reporting Communications Associate - 71315 Create date: 28-Jan-2021 Candidate must be our W2 Employee. Candidate must be local: Yes We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens. Job Description: Executive IT Reporting Communications Analyst located in Dorchester, MA! Client combines with parent company On Assignment to make it the 2nd largest I.... (This job is for - job Jobs in MA Dorchester Consultant - (in Dorchester, MA))     (Consultant: Written And Oral Communications Skills, Helpdesk, -, in Madison, WI)

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